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Brightpearl

by Brightpearl

Paid APIiPhoneWeb

Visit Brightpearl Alternatives Pricing

Brightpearl's own site

What Brightpearl is

Brightpearl is a retail operating system for retailers and wholesalers, available through web, iOS and API. Its Automation Engine applies rules to order work such as picking, shipping, inventory allocation, order routing and invoicing. When an order is placed, inventory updates across sales channels and locations. Its integrated POS synchronizes sales, inventory and customer information between online and offline channels; Brightpearl POS for iPad also supports offline sales that synchronize when the device reconnects. Brightpearl provides integrated accounting or connections to external accounting software for real-time financial insight. Analytics cover sales channels, products and customers, with measures including revenue, average order value and customer lifetime value. It supports multiple warehouses, order routing, pick-and-pack workflows, shipment handoff and returns workflows. Its listed connections span e-commerce, marketplaces, accounting, shipping and fulfillment, payments, EDI, 3PL, POS, marketing, reporting, returns and warehouse management. Examples include Shopify, Shopify Plus, BigCommerce, Magento, Amazon and eBay. Pricing is bespoke and available on request, with unlimited users included. The maker says the back office uses TLS encryption, dedicated databases per client, IP address restrictions and nightly backups retained for 30 days.

Who it suits

Brightpearl suits retailers and wholesalers managing orders, inventory and sales across connected channels or warehouses. Its POS, accounting options and analytics also fit businesses that need online and offline sales information alongside financial and customer measures.

What it does well

  • Automates picking, shipping, allocation, routing and invoicing tasks.
  • Updates inventory across channels and locations when orders arrive.
  • POS syncs sales, inventory and customer information across online and offline channels.
  • Supports multi-warehouse operations, returns and shipment handoff.
  • Unlimited users are included in bespoke pricing.

What to know first

  • Pricing is bespoke and available only on request.
  • Offline POS sales are listed for iPad.
  • The listed platform options are web, iOS and API.

Plans

PlanBilled and limitsPrice
BrightpearlBespoke pricing · Unlimited users includedOn request

As brightpearl.com lists them, read 2 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit Brightpearl’s website to request pricing.
  2. Choose Brightpearl’s bespoke plan, which includes unlimited users.
  3. Use the web platform, iOS app or API.

Verdict

Choose Brightpearl if you are a retailer or wholesaler looking to coordinate orders, inventory and POS activity across channels and locations. The main reason to look elsewhere is if you need a published price before discussing a tailored offer.

Questions

How is Brightpearl priced?

Pricing is bespoke and available on request. Unlimited users are included at no extra cost.

Does Brightpearl have a free plan?

No. Its pricing model is paid.

Which platforms does Brightpearl support?

Brightpearl lists API, iOS and web. Brightpearl POS is listed for iPad.

Can Brightpearl handle offline POS sales?

Its iPad POS supports online and offline sales, synchronizing offline sales when it is back online.

Which sales channels and integrations are listed?

Sales channels include Shopify, Shopify Plus, BigCommerce, Magento, Amazon, eBay, wholesale/B2B, retail POS and other connected marketplaces. Listed integrations span e-commerce, marketplaces, accounting, fulfillment, payments, EDI, 3PL, POS, marketing, reporting, returns and warehouse management.

What security and backup measures does Brightpearl describe?

The maker says the back office uses TLS encryption, each client has a dedicated database and accounts can be restricted by IP address. It says backups run nightly, are retained for 30 days and can be restored to a point in time down to the nearest minute.

Facts from Brightpearl's own pages

Accounting
Brightpearl offers integrated accounting or connection to external accounting software for real-time financial insights. · brightpearl.com, 2 Oct 2026
Analytics
Brightpearl Analytics reports on sales channels, products, customers, and measures including revenue, average order value, and customer lifetime value. · brightpearl.com, 2 Oct 2026
Automation rules
Yes · brightpearl.com, 23 Sept 2026
Backups
Brightpearl says it backs up data nightly, retains backups for 30 days, and can restore to a point in time down to the nearest minute. · brightpearl.com, 2 Oct 2026
Examples
Brightpearl describes plug-and-play connections to Shopify, Shopify Plus, BigCommerce, Magento, Amazon, and eBay. · brightpearl.com, 2 Oct 2026
Founded
2007 · brightpearl.com, 28 Sept 2026
Free plan
No · brightpearl.com, 23 Sept 2026
Integrations
Its listed integrations cover e-commerce, marketplaces, accounting, shipping and fulfillment, payments, EDI, 3PL, POS, marketing, reporting, returns, and warehouse management. · brightpearl.com, 2 Oct 2026
Inventory sync
Brightpearl updates inventory across sales channels and locations when an order is placed. · brightpearl.com, 2 Oct 2026
iOS app
Brightpearl POS is listed for iPad and supports online and offline sales with later synchronization when back online. · apps.apple.com, 2 Oct 2026
Order automation
Its Automation Engine lets users set rules for tasks such as picking, shipping, inventory allocation, order routing, and invoicing. · brightpearl.com, 2 Oct 2026
POS
Its integrated POS supports syncing sales, inventory, and customer information between online and offline channels. · brightpearl.com, 2 Oct 2026
Pricing limits
Brightpearl says pricing is bespoke and tailored to each customer, and that unlimited users are included at no extra cost. · brightpearl.com, 2 Oct 2026
Product
Brightpearl is a retail operating system for retailers and wholesalers. · brightpearl.com, 2 Oct 2026
Security
The maker says the back-office uses TLS encryption, each client has a dedicated database, and accounts can be restricted by IP address. · brightpearl.com, 2 Oct 2026
Support
The pricing page includes 24/7 unlimited customer support, ongoing business consulting, and health checks from a dedicated Customer Success Manager. · brightpearl.com, 2 Oct 2026

Where Brightpearl stands on Freedom251

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