Freedom251 › Online Reputation Management Software
Breeze
What Breeze is
Breeze is a web-based review-management service built for organizations that handle several locations, especially restaurant groups. It brings public reviews, visible profile problems, location context, ownership, and rechecks into one operating workflow. The review queue gives priority to low ratings, sensitive themes, and unanswered reviews across locations. Teams can generate response drafts from the review, restaurant context, and a selected tone, then edit and approve each draft before a public reply. A person remains responsible for the final response. Head office can compare unanswered reviews, response habits, recurring themes, and follow-up activity by location. Important issues can be assigned an owner with a status, context, and next step. Breeze connects to Google Business Profile through OAuth 2.0 to discover accounts and locations the signed-in user may manage. This connection does not publish replies, change profile information, or import Google Business Profile performance data. Plans include Pulse for visibility assessment, Self-service with a visibility profile and page builder, Full Breeze with weekly fixes and competitor tracking, and a scoped pilot priced according to locations and workflow. Breeze supports review requests, response automation, and multi-location work. Traffic uses HTTPS, and the service says deletion requests are completed within 30 days, subject to exceptions.
Who it suits
Breeze suits multi-location restaurant groups and can also serve hotels, retail chains, local service brands, and healthcare clinics. It fits teams that need review prioritization, drafted replies with human approval, location comparisons, and assigned follow-up work.
What it does well
- Prioritizes low ratings, sensitive themes, and unanswered reviews
- Drafts replies using review context and selected tone
- Keeps human approval before public responses
- Compares review activity across locations
- Assigns owners, statuses, context, and next steps
- Supports review requests and response automation
What to know first
- Google connection cannot publish replies or edit profiles
- Google performance data is not imported
- Pricing is provided on request
- Web platform only
Limits
The Google Business Profile connection cannot publish review replies, edit profile information, or import performance data.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Pulse | Free visibility diagnostic · Review, listing, search, AI-answer, and menu visibility assessment · Nearby-competitor snapshot | On request |
| Pulse | Free visibility diagnostic · Review, listing, search, AI-answer, and menu visibility assessment · Nearby-competitor snapshot | On request |
| Self-service | Restaurant visibility profile · Owned page builder and templates · Proof wall · Weekly visibility checklist | On request |
| Self-service | Restaurant visibility profile · Owned page builder and templates · Proof wall · Weekly visibility checklist | On request |
| Full Breeze | Includes self-service features · Weekly fixes across pages, listings, FAQs, reviews, and social proof · Competitor tracking · Monthly proof report | On request |
| Full Breeze | Includes self-service features · Weekly fixes across pages, listings, FAQs, reviews, and social proof · Competitor tracking · Monthly proof report | On request |
| Scoped pilot | Price depends on locations and configured workflow · scope and price agreed before work starts · pilot expansion is a separate decision | On request |
As breeze.io lists them, read 20 Sept 2026. The maker's own page has the final word.
Getting started
- Open the Breeze website
- Choose a visibility plan or discuss a scoped pilot
- Connect eligible Google Business Profile accounts with OAuth 2.0
- Set review priorities, response tone, and issue ownership
- Review, edit, and approve drafted replies
Verdict
Choose Breeze if a multi-location team needs a shared review queue, controlled response drafting, and location-level follow-up. Look elsewhere if Google reply publishing, profile editing, or imported Google performance data is essential.
Questions
Is Breeze free?
No. Breeze is a paid service, with pricing on request.
Which platforms does Breeze support?
Breeze is available on the web.
Who is Breeze designed for?
It is built first for multi-location restaurant groups and also names hotels, retail chains, local service brands, and healthcare clinics.
Does Breeze automate review responses?
It prepares response drafts and supports response automation, while teams can edit and approve replies before publication.
Does Breeze publish Google review replies?
No. Its current Google connection does not publish review replies.
What plans are available?
The plans are Pulse, Self-service, Full Breeze, and Scoped pilot. Prices are on request, with the pilot depending on locations and workflow.
Facts from Breeze's own pages
- Certifications
- Breeze does not claim SOC 2, ISO 27001, HIPAA, PCI DSS, or another security certification unless an applicable audit or attestation is completed and published. · breeze.io, 4 Oct 2026
- Deletion
- Breeze says it will complete data deletion within 30 days of a valid request, subject to stated exceptions. · breeze.io, 4 Oct 2026
- Free plan
- No · breeze.io, 20 Sept 2026
- Google connection limits
- The current Google connection does not publish review replies, edit profile information, or import Google Business Profile performance data. · breeze.io, 4 Oct 2026
- Google integration
- The current Google Business Profile connection uses OAuth 2.0 to discover accounts and locations the signed-in user may manage. · breeze.io, 4 Oct 2026
- Human approval
- Teams can edit and approve response drafts, and the current workflow keeps a person in control of public replies. · breeze.io, 4 Oct 2026
- Issue ownership
- Important issues can have an owner, status, context, and next step so teams can follow up instead of relying on alerts alone. · breeze.io, 4 Oct 2026
- Location performance
- Head office can compare unanswered reviews, response habits, recurring themes, and follow-up by location. · breeze.io, 4 Oct 2026
- Purpose
- Breeze brings public reviews, visible profile issues, location context, ownership, and rechecks into one operating workflow. · breeze.io, 4 Oct 2026
- Response drafts
- Breeze prepares review responses using the review, restaurant context, and a tone chosen by the team. · breeze.io, 4 Oct 2026
- Review queue
- The review workflow prioritizes low ratings, sensitive themes, and unanswered reviews across locations. · breeze.io, 4 Oct 2026
- Security
- Breeze says website and application traffic uses HTTPS and that production secrets are stored in managed environment bindings rather than source code. · breeze.io, 4 Oct 2026
- Support
- Early product and customer conversations are handled directly by the founder through the contact page. · breeze.io, 4 Oct 2026
- Who it serves
- Breeze is built first with multi-location restaurant groups, and its site also names hotels, retail chains, local service brands, and healthcare clinics. · breeze.io, 4 Oct 2026
Where Breeze stands on Freedom251
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