Freedom251 › Appointment Scheduling Software
BookingLive
What BookingLive is
BookingLive is an appointment scheduling platform for organisations managing bookings, appointments and customers. It handles appointments, meeting rooms, events, courses, classes, activities and experiences, with booking pages, group bookings, two-way calendar sync, automated reminders and payment collection. Administrators can manage availability, customer records, daily registers and reports, with more than 300 configurable settings. Customers can use My Account to view and reschedule upcoming appointments and download their data, attachments and notifications. BookingLive lists more than 30 payment gateways, deposits, childcare vouchers, and integrations including WordPress, Stripe, Outlook, Zoom, Microsoft Dynamics and Zapier. An API framework supports connections to calendars, POS systems, payment gateways and CRMs. The free Start plan covers 25 bookings per month; Grow is £11.99 per month for 100 bookings, and Professional is £35.99 per month for 500. Hosting tiers have separate annual charges, starting at £7,500 per year where required. The Enterprise Platform has a two-year minimum contract; payment gateways or merchant banks may charge fees.
Who it suits
BookingLive suits organisations handling varied booking types, including government bodies, NHS trusts and large corporates. Its plans and hosting tiers may suit organisations that need to manage booking volumes and customer accounts at scale.
What it does well
- Supports appointments, classes, events and experiences.
- Two-way calendar sync and automated reminders.
- More than 30 payment gateways are supported.
- Customer accounts allow appointment rescheduling and downloads.
- Includes an API framework for external connections.
What to know first
- Start is limited to 25 bookings monthly.
- Enterprise Platform has a two-year minimum contract.
- Some hosting tiers cost thousands of pounds annually.
Limits
Start allows 25 bookings per month, Grow 100, and Professional 500. Enterprise covers 500 or more bookings per month, with price not listed; hosting tiers become mandatory at stated booking or traffic thresholds, and virtual queuing is mandatory for clients with 1,000 or more concurrent bookings.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Start | billed monthly · 25 bookings per month | Free |
| Grow | billed monthly · 100 bookings per month | £11.99 a month |
| Professional | billed monthly · 500 bookings per month | £35.99 a month |
| White label | £1,500 / year · Branded booking system and emails · own domain and email address · SSL certificate · calendar add feature · CMS access | £1,500 a year |
| Tier 2 hosting | £22,500 / year · Dedicated AWS instance · Tier 1 benefits · optional staging UAT and SLA · mandatory above 50,000 bookings/year or 1,000 concurrent requests | £22,500 a year |
| Tier 3 hosting | £36,500 / year · Multi-region dedicated AWS instance · autoscaling · 99.9% uptime guarantee · mandatory above 250,000 bookings/year or 5,000 concurrent requests | £36,500 a year |
| Extensions | £3,750 / year · 30+ tool integrations · JSON feed and webhooks · SSO · Enterprise API · Zapier | £3,750 a year |
| Tier 4 hosting | £60,000 / year · Tier 3 benefits · RAID · SLA credits · autoscaling · 99.9% uptime guarantee · mandatory above 1 million bookings/year or 25,000 concurrent requests | £60,000 a year |
The first 8 of 14 plans, as bookinglive.com lists them, read 20 Sept 2026. The maker's own page has the final word. Every plan
Getting started
- Visit the BookingLive website.
- Choose a plan based on the monthly booking allowance.
- Use the web platform or API to connect relevant systems.
- Configure booking types, availability and administration settings.
- Set up payment collection and listed integrations as needed.
Verdict
BookingLive combines scheduling, customer management, payments and integrations across a broad range of booking types. Check the booking limits, hosting requirements and contract terms against your organisation’s needs before choosing a plan.
Questions
Is BookingLive free?
Yes. The Start plan is free and allows 25 bookings per month.
Which platforms does BookingLive support?
The listed platforms are web and API.
Can it collect payments and sync calendars?
Yes. BookingLive supports payment collection and two-way calendar sync, and says it works with more than 30 payment gateways.
What is the Enterprise contract term?
BookingLive states that the minimum contract is two years. The Enterprise entry price includes implementation and support.
Facts from BookingLive's own pages
- Administration
- The admin app manages bookings and customers, calendar availability, daily registers and reports, and offers more than 300 configurable settings. · bookinglive.com, 11 Oct 2026
- API
- The API uses a proprietary hashstring authentication method and returns JSON from documented calls such as starting orders and retrieving order details. · support.bookinglive.com, 15 Oct 2026
- Automated reminders
- Yes · bookinglive.com, 20 Sept 2026
- Booking pages
- Yes · bookinglive.com, 20 Sept 2026
- Booking types
- The platform supports appointments, meeting rooms, events, courses, classes, activities and experiences. · bookinglive.com, 11 Oct 2026
- Calendar sync
- two-way · bookinglive.com, 20 Sept 2026
- Calendar synchronization
- Bookings can synchronize with Google, iCal and Microsoft Outlook calendars. · bookinglive.com, 15 Oct 2026
- Company headquarters
- LinkedIn lists headquarters at The Maltings, East Tyndall Street, Cardiff, Glamorgan CF24 5EA, United Kingdom. · uk.linkedin.com, 15 Oct 2026
- Company history
- BookingLive says it has supported organisations since 2009 and lists Bristol, England as its office location. · bookinglive.com, 11 Oct 2026
- Company size
- LinkedIn lists BookingLive as a privately held software-development company with 11–50 employees. · uk.linkedin.com, 15 Oct 2026
- Customer account
- The MyAccount area lets customers view and amend bookings, rebook, update details, download information and submit feedback. · bookinglive.com, 15 Oct 2026
- Customer accounts
- Customers can use the My Account app to view and reschedule upcoming appointments and download their data, attachments and notifications. · bookinglive.com, 11 Oct 2026
- Customer footprint
- LinkedIn says BookingLive is used by more than 700 organisations across over 45 countries. · uk.linkedin.com, 15 Oct 2026
- Customisation
- The platform exposes more than 300 settings for configuring appointment journeys and administration. · bookinglive.com, 15 Oct 2026
- Data protection
- The customer MyAccount is described as GDPR compliant, and the platform uses SSL for data transmission. · bookinglive.com, 15 Oct 2026
- Documentation depth
- The helpdesk lists 96 release-note articles, 20 API articles, product and event guides, finance, reporting, SSO, JSON-feed and Zapier documentation. · support.bookinglive.com, 15 Oct 2026
- Fees and contract
- BookingLive says the Enterprise Platform has no additional transaction fees, although payment gateways or merchant banks may charge fees, and the minimum contract is two years. · bookinglive.com, 11 Oct 2026
- Founded
- LinkedIn lists BookingLive as founded in 2014, while the company’s About page says it has supported organisations since 2009. · uk.linkedin.com, 15 Oct 2026
- Free plan
- Yes · bookinglive.com, 20 Sept 2026
- Group booking
- Yes · bookinglive.com, 20 Sept 2026
- Integrations
- Documented integrations include WordPress, Stripe, Outlook, Zoom, Microsoft Dynamics and Zapier. · bookinglive.com, 15 Oct 2026
- Intended customers
- BookingLive says its typical clients include central and local government, NHS trusts and large corporates, and lists use cases such as activities, courses, events and appointments. · bookinglive.com, 11 Oct 2026
- Limit: integrations
- A Capterra reviewer said integration options were limited, specifically mentioning Dynamics CRM. · capterra.com, 15 Oct 2026
- Limit: product rough edges
- A Capterra reviewer reported frustrating aspects and said enhancements were still needed in future releases. · capterra.com, 15 Oct 2026
Where BookingLive stands on Freedom251
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