Betterbot is an AI platform for multifamily leasing and resident workflows. Its agents can qualify prospects, schedule tours, manage renewals, and handle maintenance intake, with escalation to human teams when needed. Communication is available through SMS, voice, email, and chat, with multilingual support. Tour bookings use availability from a property management system (PMS) or connected calendar and can be in-person, self-guided, or live video. Prospect tools bring together leads from listing services, websites, calls, and messages, remove duplicates, write guest cards to PMS systems, and run follow-up sequences. Properties can use a branded website or add an AI chat widget to an existing site with one script tag. Maintenance coordination classifies emergencies and contacts on-call staff, but does not create PMS work orders. Betterbot tracks application stages and documents; applicants sign applications and leases in the PMS portal, since Betterbot does not provide e-signatures. The platform lists more than 50 integrations. Greystar preferred pricing includes Hybrid Solution at 184.00 USD per month with a $150 setup fee and Agentic Suite at 189.00 USD per month with a $250 setup fee.
Who it is for
Betterbot suits multifamily property teams seeking automated leasing and resident workflows across web and API. It may also suit teams that need multilingual communication and integrations with property management systems and calendars.
What is good
- Supports SMS, voice, email, and chat.
- Books in-person, self-guided, and live-video tours.
- Connects prospect sources and deduplicates leads.
- Lists more than 50 integrations.
- States data is encrypted at rest and in transit.
What to know first
- Maintenance coordination does not create PMS work orders.
- Applications and leases are signed in the PMS portal.
- Does not provide e-signatures.
- Listed Greystar plans include setup fees.
Verdict
Betterbot combines leasing, resident communication, tour scheduling, and maintenance intake in one workflow platform. Teams should account for its PMS-based signing process and the lack of PMS work-order creation for maintenance.
Betterbot plans and pricing
All plansCompared on property leasing software
- Applicant workflows
- Yes
- Online applications
- Yes
- Tour scheduling
- Yes
- E-signatures
- No
- Mobile access
- web
