Betterbot

What Betterbot is

Betterbot is an AI platform for multifamily leasing and resident workflows. Its agents can qualify prospects, schedule tours, manage renewals, and handle maintenance intake, with escalation to human teams when needed. Communication is available through SMS, voice, email, and chat, with multilingual support. Tour bookings use availability from a property management system (PMS) or connected calendar and can be in-person, self-guided, or live video. Prospect tools bring together leads from listing services, websites, calls, and messages, remove duplicates, write guest cards to PMS systems, and run follow-up sequences. Properties can use a branded website or add an AI chat widget to an existing site with one script tag. Maintenance coordination classifies emergencies and contacts on-call staff, but does not create PMS work orders. Betterbot tracks application stages and documents; applicants sign applications and leases in the PMS portal, since Betterbot does not provide e-signatures. The platform lists more than 50 integrations. Greystar preferred pricing includes Hybrid Solution at $184 a month with a $150 setup fee and Agentic Suite at $189 a month with a $250 setup fee.

Who it suits

Betterbot suits multifamily property teams seeking automated leasing and resident workflows across web and API. It may also suit teams that need multilingual communication and integrations with property management systems and calendars.

Limits

The listed Hybrid Solution costs $184 a month with a $150 setup fee, and Agentic Suite costs $189 a month with a $250 setup fee; both are Greystar preferred pricing. Maintenance coordination does not create work orders in the PMS, and applications and leases are signed in the PMS portal without Betterbot e-signatures.

Getting started

1. Visit the Betterbot website or contact sales at [email protected] for pricing.
2. Choose a listed Greystar preferred pricing plan or ask about pricing.
3. Connect relevant PMS systems, calendars, or other listed integrations.
4. Use a branded property website or add the AI chat widget to an existing site with one script tag.
5. Route leasing and resident communications through supported channels.

Verdict

Betterbot combines leasing, resident communication, tour scheduling, and maintenance intake in one workflow platform. Teams should account for its PMS-based signing process and the lack of PMS work-order creation for maintenance.