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Autessa Sales Chatbot
What Autessa Sales Chatbot is
Autessa Sales Chatbot is a web-based sales assistant that answers product questions, takes orders, and qualifies leads. It uses a company’s catalog and documentation to respond about features, pricing, and availability, and cites the materials used. Teams can upload PDFs, PowerPoints, Excel sheets, Markdown, and Word documents, or provide a documentation URL. When a customer is ready to buy, the assistant can place an order in the conversation; for larger opportunities, it collects details and sends a qualified lead with context to the sales team. The same agent can be published on a website, by phone, by text message, and in Slack. Conversations can include images and audio, and Autessa logs and evaluates them for groundedness, task completeness, argument faithfulness, and efficiency. Customers can choose a model; Autessa says it can fine-tune and deploy a private model in the customer’s environment for sensitive or regulated data. Sensitive actions can require human approval. Pricing starts at $500/mo. Autessa offers a demo and lists [email protected] as a contact.
Who it suits
It suits businesses that want to respond to buyer questions and route larger opportunities to sales staff. Companies that need approval steps for sensitive actions can configure them to require human review.
What it does well
- Answers from supplied materials and cites documents used
- Can take orders directly in conversations
- Routes qualified larger leads with context
- Available on websites, phone, text, and Slack
- Sensitive actions can require human approval
What to know first
- Pricing starts at $500/mo
- No free plan
Verdict
Autessa Sales Chatbot handles product questions and orders while passing larger opportunities to a sales team. Its listed starting price is $500/mo, so buyers should consider that cost alongside its channels and controls.
Facts from Autessa Sales Chatbot's own pages
- Answers
- It uses a company’s catalog and documentation to answer questions about product features, pricing, and availability. · autessa.com, 8 Oct 2026
- Channels
- The same agent can be published on a website, by phone, by text message, and inside Slack. · autessa.com, 8 Oct 2026
- Conversation evaluation
- Autessa logs conversations and automatically evaluates them for groundedness, task completeness, argument faithfulness, and efficiency. · autessa.com, 8 Oct 2026
- Grounded answers
- The agent answers from supplied materials and cites the documents it used. · autessa.com, 8 Oct 2026
- Headquarters
- Autessa lists its office at 8201 164th Ave NE, Ste 304, Redmond, WA 98052. · autessa.com, 8 Oct 2026
- Human controls
- Autessa says sensitive actions can require human approval. · autessa.com, 8 Oct 2026
- Human review
- Sensitive actions can be configured to require human approval. · autessa.com, 8 Oct 2026
- Integrations
- Autessa says it integrates with a wide range of systems and typically builds an unsupported integration within 24 hours. · autessa.com, 8 Oct 2026
- Intended users
- The page presents the sales assistant for businesses that want to help interested buyers promptly while their sales team focuses on larger deals. · autessa.com, 8 Oct 2026
- Knowledge sources
- Teams can upload PDFs, PowerPoints, Excel sheets, Markdown, and Word documents, or point the bot to a documentation URL. · autessa.com, 8 Oct 2026
- Lead handoff
- For larger opportunities, it gathers relevant details and passes a qualified lead with context to the sales team. · autessa.com, 8 Oct 2026
- Lead qualification
- For larger opportunities, it gathers relevant details and passes qualified leads to the sales team. · autessa.com, 8 Oct 2026
- Model choice
- The agent can run on the model the customer prefers; Autessa says it can fine-tune and deploy a private model in the customer’s environment for sensitive or regulated data. · autessa.com, 8 Oct 2026
- Models and deployment
- The agent can run on the model the customer prefers; for sensitive or regulated data, Autessa says it can fine-tune and deploy a private model in the customer’s environment. · autessa.com, 8 Oct 2026
- Multimodal
- The page says conversations can include images and audio, including job-site photos and phone calls. · autessa.com, 8 Oct 2026
- Multimodal input
- Autessa says conversations can include images and audio, including phone calls. · autessa.com, 8 Oct 2026
- Order taking
- It can place an order directly in the conversation when a customer is ready to buy. · autessa.com, 8 Oct 2026
- Product answers
- It draws on a company’s catalog and documentation to answer questions about features, pricing, and availability. · autessa.com, 8 Oct 2026
- Purpose
- The sales assistant answers product questions, takes orders, and qualifies leads. · autessa.com, 8 Oct 2026
- Security
- Autessa says it is SOC 2 Type II, ISO 27001, and ISO 42001 certified, with GDPR and HIPAA alignment. · autessa.com, 8 Oct 2026
- Support
- Autessa offers a demo and lists [email protected] as a contact email. · autessa.com, 8 Oct 2026
Where Autessa Sales Chatbot stands on Freedom251
- Sales Chatbot Software#25 of 32