Gravity

What Gravity is

Gravity is a web-based AI agent that helps teams handle questions from website visitors, qualify leads, and book meetings. Its knowledge base crawls a website, sorts the extracted material into categories, and can be refreshed when the site changes. Teams can shape conversations in a visual scenario builder with 10 block types, 11-language support, and a live conversation test. The CRM functions cover contacts and companies, custom fields, and configurable pipeline stages. When a conversation needs a person, a team member can take over in one click; Gravity also records messages and token usage. For appointments, it checks team availability and offers timezone-aware slots while preventing double bookings.

A workspace can run several agents, each with its own knowledge base, persona, language, and escalation rules, while all use one inbox. Controls include topic boundaries, escalation thresholds, permitted sources, brand voice rules, and an audit log. Gravity says it is hosted on AWS in Frankfurt, with access limited to the founder team and no third-party processors beyond its LLM and email providers. During the pilot, conversations are logged for customer review and are not used to train models. Pilot support includes onboarding, setup, weekly iteration, conversation review, and direct access to the founding team. The pilot widget is installed through a tag manager on one high-intent page, and customers connect a calendar. Gravity is made in Lille by Neural Renegades.

Who it suits

Gravity suits teams that want website visitor questions, lead qualification, and meeting booking handled through an AI agent. Its Live Traffic Pilot is described as best for teams with steady inbound traffic, while Build Partner is intended for earlier-stage teams or lower-traffic sites.

Limits

Pilot access lasts 3–4 weeks for the Live Traffic Pilot or 4–6 weeks for Build Partner. Pricing is on request.

Getting started

1. Visit https://startgravity.com/en.
2. Choose the Live Traffic Pilot for a team with steady inbound traffic, or Build Partner for an earlier-stage or lower-traffic site.
3. Arrange the pilot onboarding and setup with Gravity.
4. Install the widget through a tag manager on one high-intent page.
5. Connect a calendar for appointment booking.

Verdict

Choose Gravity if your team wants a website agent that combines visitor responses, lead qualification, CRM functions, and calendar booking. Its pilot includes onboarding and ongoing review, with the Live Traffic Pilot aimed at teams with steady inbound traffic. Teams looking for a listed price should ask Gravity for a quote.