AssetWorks EAM is a web-based system for managing asset maintenance and work orders, including work in offline environments. It is presented for public works, facilities, parks and government operations teams. The system tracks asset lifecycle status, maintenance and inspections, labor costs, equipment use, and vendor or contractor work. It automates preventive maintenance and inspection schedules. The EAM Connect app lets staff complete work orders, update asset information and manage service requests online or offline. Capital Planning tracks goals and objectives, streamlines project approvals, and shows spending against budgets and funding sources in real time. Esri integration provides near-real-time, bidirectional synchronization. The REST-based Asset Management API uses JSON requests and responses and supports GET, PUT, POST and, in some cases, DELETE. Described integrations also cover ERP and financial systems, HR systems and inventory management. Managed hosting includes redundant load-balanced infrastructure, 24/7 monitoring, incident response, maintenance, patching and off-site backups. Premium Hosting lists a one-minute recovery point objective and a four-hour recovery time objective. AssetWorks says it has created fleet and asset management software and hardware for over 40 years and serves more than 650 public- and private-sector customers.
Who it is for
AssetWorks EAM suits public works, facilities, parks and government operations teams responsible for maintenance, inspections and work orders. Its offline-capable mobile app and asset lifecycle tracking may also suit teams working across field locations.
What is good
- EAM Connect supports work orders and service requests online or offline.
- Automates preventive maintenance and inspection schedules.
- Esri integration synchronizes data bidirectionally near real time.
- Capital Planning tracks budgets, funding sources and project approvals.
- Managed hosting includes monitoring, incident response and off-site backups.
What to know first
- Pricing is on request.
- Premium Hosting lists a four-hour recovery time objective.
Verdict
Choose AssetWorks EAM if your team manages maintenance and work orders across public works, facilities, parks or government operations, especially where offline mobile access or Esri synchronization matters. Teams should discuss pricing and hosting requirements with AssetWorks before choosing a plan.
Get started with AssetWorks EAM
- Visit the AssetWorks EAM website.
- Choose a platform: Android, iOS, web or API.
- Schedule a demo to discuss the product.
- Contact support by phone, email or through the support website if you are an EAM customer.
Questions about AssetWorks EAM
How much does AssetWorks EAM cost?
Pricing is on request; the plan information says to schedule a demo to discuss the product.
Which platforms are supported?
The listed platforms are Android, iOS, web and API.
Can staff use the mobile app offline?
Yes. EAM Connect supports work orders, asset updates and service requests online or offline.
What does the Asset Management API support?
It is REST-based, uses JSON requests and responses, and supports GET, PUT, POST and, in some cases, DELETE.
What recovery targets are listed for Premium Hosting?
Premium Hosting lists a one-minute recovery point objective and a four-hour recovery time objective.
How can EAM customers contact support?
Customers can call 800-900-8152, email [email protected] or use the support website.
AssetWorks EAM plans and pricing
All plansCompared on enterprise asset management software
- Lifecycle costing
- Yes
- Reliability analysis
- Yes
- Maintenance strategy
- predictive
- Compliance records
- Yes
- Mobile app
- Yes
