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AFAX

by AFAX

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What AFAX is

AFAX is a paid online fax service from AFAX in Etobicoke, Ontario, Canada. It provides a virtual fax number for sending and receiving documents, including international faxing, and lists HIPAA compliance support. The service is offered through web, iOS, and Android platform listings. AFAX has no free plan and presents four named plans with monthly page allowances divided between sent, received, and bonus pages. A COMMON includes 150 sent pages, 250 received pages, and 10 bonus pages, totaling 410 pages. A COMMON (+) provides 200 sent, 300 received, and 10 bonus pages, totaling 510. A PREMIUM includes 250 sent, 450 received, and 25 bonus pages, totaling 725. A PREMIUM (+) offers 500 sent, 500 received, and 50 bonus pages, totaling 1,050, with five users.

Who it suits

AFAX suits organizations needing inbound and outbound faxing, international transmission, and a virtual number. Its plans also provide a choice of page allowances and, at the highest level, five users.

What it does well

  • Virtual number for sending and receiving faxes
  • International faxing support
  • HIPAA compliance support listed
  • Four plans with increasing page allowances
  • Top plan supports five users

What to know first

  • No free plan
  • Mobile apps are listed as unavailable

Plans

PlanBilled and limitsPrice
A COMMONmonthly · 150 sent pages · 250 received pages · 10 bonus pages · 410 combined pages · local fax number$10.95 a month
A COMMON (+)monthly · 200 sent pages · 300 received pages · 10 bonus pages · 510 combined pages · local fax number$15.95 a month
A PREMIUMmonthly · 250 sent pages · 450 received pages · 25 bonus pages · 725 combined pages · local fax number$29.95 a month
A PREMIUM (+)monthly · 500 sent pages · 500 received pages · 50 bonus pages · 1,050 combined pages · up to 5 users$49.90 a month
A COMMONannual · 150 sent pages · 250 received pages · 10 bonus pages · 410 combined pages · $9.96/month equivalent$119.49 a year
PRACTITIONERmonthly · 100 sent pages · 100 received pages · 10 bonus pages · 210 combined pages · up to 2 users$12.99 a month
A COMMON (+)annual · 200 sent pages · 300 received pages · 10 bonus pages · 510 combined pages · $14.72/month equivalent$176.59 a year
A MEDBASEmonthly · 2,000 sent pages · 4,000 received pages · 50 bonus pages · 6,000 combined pages · up to 15 users$199.95 a month

The first 8 of 10 plans, as afax.ca lists them, read 15 Oct 2026. The maker's own page has the final word. Every plan

Verdict

AFAX offers virtual, inbound, outbound, and international faxing with HIPAA support and several allowance levels. Because prices are not provided and mobile apps are unavailable, buyers must weigh those limits against the listed page allocations.

Facts from AFAX's own pages

AFAX ownership record
Bridge Call's service terms identify afax.ca, afax.io, afax.email and related fax domains as owned by Bridge Call Inc. · bridgecall.com, 15 Oct 2026
AFAX service definition
Bridge Call's terms describe AFAX as providing local or toll-free fax numbers, inbound fax delivery to email and outbound faxing from email. · bridgecall.com, 15 Oct 2026
API
AFAX provides RESTful fax APIs for outbound submission, inbound processing, status monitoring, document retrieval and webhooks. · afax.ca, 15 Oct 2026
API authentication
API v4 uses OAuth 2.0 client-credentials authentication. · afax.ca, 15 Oct 2026
API versions
The service documents production API v3 and a newer API v4 available to selected healthcare and enterprise customers. · afax.ca, 15 Oct 2026
Cloud integrations
Document connectivity is offered for Google Drive, Microsoft OneDrive, Amazon S3 and Azure Blob or Files. · afax.ca, 15 Oct 2026
Compliance support
hipaa · afax.ca, 21 Sept 2026
Developer resources
AFAX links to Swagger documentation, API v4 developer documentation and a Postman collection hosted on GitHub. · afax.ca, 15 Oct 2026
Documentation depth
Official FAQ pages cover onboarding, billing, two-factor authentication, number porting, security, delivery confirmation, healthcare solutions and Print to Fax. · afax.ca, 15 Oct 2026
Email faxing
Every plan includes sending faxes directly from email. · afax.ca, 15 Oct 2026
Fax numbers
Plans include a complimentary local fax number, while toll-free numbers are optional and may cost extra. · afax.ca, 15 Oct 2026
Free plan
No · afax.ca, 21 Sept 2026
Headquarters
Etobicoke, Ontario, Canada · afax.ca, 28 Sept 2026
Healthcare workflows
Healthcare plans support referrals, requisitions, prescriptions, patient records and related clinical documentation workflows. · afax.ca, 15 Oct 2026
Inbound faxing
Yes · afax.ca, 21 Sept 2026
International faxing
Yes · afax.ca, 21 Sept 2026
Liability cap
The terms limit aggregate liability to the greater of the affected service's prior-month payment or CAD $50. · afax.ca, 15 Oct 2026
Mobile apps
No · afax.ca, 21 Sept 2026
Monthly page allowance
410 · afax.ca, 21 Sept 2026
Non-rollover credits
AFAX terms state that unused monthly page credits expire at the end of their billing period and have no cash value. · afax.ca, 15 Oct 2026
Number porting
AFAX says existing fax numbers may be ported for a one-time processing fee. · afax.ca, 15 Oct 2026
Parent company capability
Bridge Call describes itself as an application and software innovator with more than 100 projects delivered in over 10 countries. · bridgecall.com, 15 Oct 2026
Parent company location
Bridge Call Inc. lists 10 Four Seasons Place, Etobicoke, Ontario M9B 6H7 as its address. · bridgecall.com, 15 Oct 2026
Portal faxing
Users can send faxes through the AFAX Enhanced Portal and receive status notifications by email. · afax.ca, 15 Oct 2026

Where AFAX stands on Freedom251

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