FAXtopia is a paid virtual fax-to-email service for receiving and sending faxes. Incoming faxes arrive as PDF attachments, and outbound messages can be sent through the web portal or configured from an email account. Customers can choose a new fax number or transfer an existing one; porting may take about 10 days depending on the carrier. HIPAA faxing uses a password-protected portal, email notifications, and an encrypted page for viewing incoming faxes. FAXtopia says it deletes faxes from its servers after delivery and can provide scannable TIFF files for automated scanning. Incoming faxes may be sent to two email addresses without extra charge. Plans include Standard at 9.95 USD per month with 1,000 inbound and 100 outbound pages, and Higher-volume outbound at 19.90 USD per month with 300 outbound pages. Other ATA and outbound options are listed. There is no free plan.
Who it is for
It is aimed at small businesses, including medical, laboratory, billing, real-estate, insurance, mortgage, and title operations. Teams needing HIPAA-oriented fax handling or number porting may find the service relevant.
What is good
- Virtual fax number with inbound faxing
- HIPAA faxing option
- PDF and scannable TIFF delivery
- Two email recipients at no extra cost
- Phone and email support
What to know first
- No free plan
- Individual fax-spam filtering is limited
- No high-volume automated outbound faxing
- Number porting may take about 10 days
Verdict
FAXtopia combines email-based inbound faxing with web or email outbound sending and several number and delivery options. Buyers should match the listed page allowances and outbound limitations to their workflow.
FAXtopia plans and pricing
All plansCompared on online fax services
- Free plan
- No
- Paid from
- $9.95/mo
- Monthly page allowance
- 1,000 pages/mo
- Virtual fax number
- Yes
- Inbound faxing
- Yes
- Compliance support
- hipaa
