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Some Motorola Razr owners report that Android Auto cannot place an outgoing call while the phone is folded shut: the phone prompts them to open it, and the call can proceed once it is unfolded. The reports describe a narrow, unresolved problem—not a confirmed issue with all foldable phones.
What happens when a Razr is closed?
Reports published September 30 and October 1, 2026 describe outgoing calls failing when certain Motorola Razr foldables are closed and connected to Android Auto. In one detailed account, a Razr Ultra 2025 displayed “Flip open to continue.” Opening the phone reportedly allowed the call to proceed.
This appears distinct from Android Auto failing to connect to the car. One owner said Android Auto connected both by cable and wirelessly, but calls could not be completed with the phone closed. That is an individual account, not a controlled test or proof that every connection behaves the same way. Read the user report.
Which phones and calls are involved?
Coverage names the Motorola Razr Ultra 2025 and Razr models from 2026. The available reports do not establish how widespread the problem is, and they do not show that other brands’ foldables are affected.
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| Situation | What was reported |
|---|---|
| Phone closed; outgoing call | Some Razr users said the call would not proceed until they opened the phone. |
| Phone open; outgoing call | Reportedly worked after unfolding the phone. |
| Incoming call | One Razr Ultra 2025 owner said incoming calls worked; that does not establish behavior for all users. |
| Wired versus wireless connection | One user said the problem occurred with both modes. |
Google says more than 250 million Android Auto-compatible cars were on the road in 2026, but that platform figure says nothing about how many foldable-phone users encounter this bug. Google’s Android in cars announcement.
Is Gemini causing the calling failure?
Users have associated the problem with Gemini. One account said switching back to Google Assistant restored calling, and another user comparison also pointed to Gemini. Those reports make the assistant a plausible factor to investigate, but they do not establish a technical cause or guarantee that changing assistants will help.
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At the time of the October 2026 coverage, Google Assistant was being removed or phased out. Its availability may therefore vary, and switching back is not a dependable long-term remedy. Coverage of the reports and additional coverage.
What can you try without treating it as a fix?
- Open the phone before placing an outgoing call. This is the reported immediate workaround: owners said the call could proceed after unfolding the Razr.
- If available, compare assistants. A user reported success after switching from Gemini to Google Assistant, but this is anecdotal and Assistant may no longer be available on every setup.
- Tell the difference between calling and connection trouble. If Android Auto connects but the outgoing call stops with a prompt to open the phone, that matches the reported symptom more closely than a general cable or wireless-connection failure.
- Report the issue through the relevant Android Auto or Motorola support channel. Include your Razr model, whether the phone was open or closed, whether the call was incoming or outgoing, the assistant in use, and whether Android Auto was wired or wireless.
One user said they had already tried permission and battery/background settings without resolving the problem. The available accounts do not verify factory resets, cable changes, battery-setting changes, or a particular Android version as solutions. They also do not establish that Android 16 caused the behavior.
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Has Google or Motorola fixed it?
Contemporary coverage reports that Google and Motorola were aware of user reports and engaging with users. The sources available as of October 3, 2026 do not confirm a root cause, a released fix, or a rollout date. Treat the issue as reported and unresolved unless a later official notice says otherwise; no company statement in the available reporting confirms Gemini as the cause.
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