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在 Outlook 中存档电子邮件的 4 种方法

按 Outlook 版本选择存档方法:使用 Archive 按钮、经典版 Backspace、网页版操作或手机应用。普通存档不会释放邮箱空间。
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在 Outlook 中存档邮件,会将它从收件箱移走并保留,之后仍可通过文件夹或搜索找到。请先确认你使用的是新版 Outlook、经典 Outlook、Outlook 网页版还是手机应用,再按对应方法操作。注意:工具栏上的 Archive 会将邮件移入普通 Archive 文件夹,并不会释放邮箱空间;需要腾出主邮箱容量时,应查看账户是否启用了单独的 Online Archive 或 In-Place Archive 邮箱。

先分清普通 Archive 文件夹和 Online Archive 邮箱

Outlook 的普通 Archive 文件夹是点击 Archive 按钮后邮件通常移入的位置。邮件不再显示在收件箱,但仍保存在邮箱中,因此普通存档不会减少邮箱大小。

Online Archive(新版 Outlook 和网页版中称为 In-Place Archive)是另一个独立邮箱,可用于保存较旧邮件,以免它们占用主邮箱空间。它需要组织管理员启用并配置相关策略;能否手动移动邮件或自动移动,也取决于组织的设置。点击普通 Archive 按钮不会自动把邮件送入这个独立邮箱。Microsoft 对 Outlook 中存档功能的说明介绍了普通存档与 Online Archive 的区别。

方法一:在 Windows Outlook 中点击 Archive

新版 Outlook

  1. 在邮件列表中选中一封或多封邮件。
  2. 点击工具栏上的 Archive。
  3. 如果出现确认提示,确认存档;如需恢复,可使用随后的撤销选项。

经典 Outlook

  1. 在邮件列表中选中一封或多封邮件。
  2. 在功能区的 Delete 组中点击 Archive。

经典 Outlook 对 POP 或 IMAP 账户允许创建 Archive 文件夹或指定现有文件夹作为存档位置。Microsoft 365、Exchange、Exchange Online 和 Outlook.com 账户的 Archive 文件夹位置不可更改。账户类型不同,存档目标位置也可能不同;操作前可在文件夹列表中确认邮件移入的位置。

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方法二:在经典 Outlook 中按 Backspace

  1. 在经典 Outlook 的邮件列表或阅读窗格中选中邮件。
  2. 按键盘上的 Backspace,将所选邮件存档。

不要把 Backspace 和 Delete 混淆:Delete 会将邮件移至 Deleted Items,而不是存档。如果邮件已在独立窗口中打开,Backspace 不会执行存档。关闭该窗口并回到邮件列表或阅读窗格操作,或者改用独立窗口功能区中的 Archive 按钮。

方法三:在 Outlook 网页版存档

  1. 在 Outlook 网页版中选中一封或多封邮件。
  2. 右键点击所选邮件并选择 Archive,或点击工具栏上的 Archive。
  3. 需要找回邮件时,可使用搜索框查找,或打开 Archive 文件夹浏览。

网页操作会把邮件移出收件箱,但不会删除邮件。Microsoft 的Outlook 存档说明也列出了通过 Archive 文件夹或搜索查找已存档邮件的方式。

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方法四:在 Outlook 手机应用中存档

长按邮件或打开邮件操作

  • 在收件箱长按一封邮件,然后点 Archive。
  • 打开邮件后,点屏幕底部工具栏上的 Archive 图标。

将滑动操作设为 Archive

  1. 打开 Settings > Mail > Swipe Options。
  2. 选择要自定义的滑动方向,并将该方向的操作设为 Archive。
  3. 回到邮件列表,按所选方向滑动邮件即可存档。

手机应用的存档目标取决于账户类型:Exchange、Microsoft 365、iCloud、Outlook.com 和 Yahoo 邮件会将邮件放入 Archive 文件夹;Gmail 和 Google Workspace 会将邮件放入 All Mail。因此,在 Gmail 账户中找不到名为 Archive 的文件夹,并不一定意味着邮件没有存档。步骤参见 Microsoft 的手机端存档帮助。

该选哪种方法?

你当前的场景 合适的操作 注意事项
新版 Outlook for Windows 选中邮件后点击工具栏 Archive 这是普通 Archive 文件夹存档,不是独立的 In-Place Archive 邮箱。
经典 Outlook,想用键盘 在邮件列表或阅读窗格选中邮件后按 Backspace 独立邮件窗口中 Backspace 不会存档;Delete 会移至 Deleted Items。
Outlook 网页版 选中邮件后右键点 Archive,或使用工具栏按钮 之后可通过搜索或 Archive 文件夹查找。
Outlook 手机应用 长按邮件、打开邮件后点 Archive,或设置滑动操作 Gmail 和 Google Workspace 的目标位置是 All Mail;其他列明账户类型使用 Archive 文件夹。
希望腾出主邮箱空间 确认账户是否启用了 Online Archive / In-Place Archive,并按组织设置移动邮件 普通 Archive 文件夹不会释放邮箱容量;该功能是否可用由组织配置决定。
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自动存档的版本限制

经典 Outlook 的 AutoArchive 可按设定的运行频率、存储位置和邮件存档年龄处理旧项目。它是较早的功能,会将旧邮件移入 .pst 文件;Exchange 配置或组织保留策略可能影响其是否可用或如何运行。新版 Outlook for Windows 不提供 AutoArchive。Microsoft 将 Online Archive 列为企业环境中存放旧邮件的替代方式,但是否可用取决于组织管理员的启用与策略设置。详见Microsoft 的 AutoArchive 设置说明。

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