UniDesk vs Zammad
| UniDesk | Zammad | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | — | €7/mo |
| Open source | No | No |
| Platforms | Web | api, Linux, self-hosted, Web |
| SLA management | Yes | Yes |
| Knowledge base | Yes | Yes |
| Employee portal | Yes | Yes |
| Asset management | Yes | — |
| Approval workflows | Yes | — |
| Mobile apps | Yes | — |
| Free plan | — | Yes |
| Single sign-on | — | Yes |
Both are listed in Best IT Help Desk Software. On Freedom251, Zammad scores higher on our published basis.