Side by side

TheySaid vs Verint Voice of the Customer

Both stand on voice of customer software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

TheySaid

Free plan Web

TheySaid combines multiple feedback formats with AI-guided sessions and analysis. Its free plan has clear workspace and active-test limits, while panel recruiting may add a fee.

Visit TheySaid

Choose Verint Voice of the Customer if your organization needs to combine feedback across customer channels and use analytics and workflows to guide follow-up. Organizations seeking a stated price or a listed platform beyond web should look elsewhere.

Visit Verint Voice of the Customer

The facts

	TheySaid	Verint Voice of the Customer
Free plan	Yes	Not published
Open source	Not published	Not published
Runs on	Web	Android, iPhone, Web
Lowest paid plan	Free or on request	Free or on request
Plans published	2	1
Maker	Not published	Not published
Website	theysaid.io	verint.com
On voice of customer software	#6 of 30	#26 of 30

TheySaid: what it does well

AI moderator adapts questions and asks follow-ups.
Supports more than 70 languages.
Feedback can arrive through links, embeds, email, and QR codes.
Free plan includes one workspace and one active test.
Lists Salesforce, Slack, HubSpot, and Zendesk integrations.

What to know first

Free plan is limited to one active test.
Participant-panel recruiting costs extra.
Monthly billing costs 33% more than annual billing.

Verint Voice of the Customer: what it does well

Combines survey, speech, text, and website feedback.
Includes speech and text analytics, CX intelligence, and predictive modeling.
Survey data can trigger follow-up workflows.
Analyzes digital customer journeys and can act in real time.
Open Platform is built to integrate with CRM, CCaaS, and data environments.

What to know first

Pricing is available by request.
The listed platform is web.

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