Supportbench vs Znuny

Supportbench

5.2 #77 in Help desk software

About Supportbench

Znuny

6.5 #20 in Help desk software

About Znuny
SupportbenchZnuny
Free planNoYes
Free trialNoNo
Paid from$32/mo$374.92/mo
Open sourceNoNo
Platformsapiapi, Linux, self-hosted, Web
Free planNoYes
Paid from$32/user/mo—
Shared inboxYesYes
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
Customer portalYesYes
API accessYesYes
Included agent seats15—

Both are listed in Best Help Desk Software. On Freedom251, Znuny scores higher on our published basis.