Sprinklr Service vs tela
| Sprinklr Service | tela | |
|---|---|---|
| Free plan | Yes | |
| Free trial | No | Yes |
| Platforms | api, Web | api, self-hosted, Web |
| Free plan | No | Yes |
| Supported channels | Voice, social media, messaging, WhatsApp, live chat, SMS, email, and online communities | |
| Workflow actions | Yes | |
| Human handoff | Yes | |
| Voice support | Yes | |
| Multilingual support | Yes | |
| API access | Yes | |
| Shared inbox | Yes | |
| Conversation routing | skill_based | |
| Team collaboration | Yes | |
| WhatsApp templates | Yes | |
| Paid from | $6/mo | |
| Publishing audience | both | |
| Custom domain | Yes | |
| SSO support | Yes | |
| Version history | Yes |
Listed together in Best Knowledge Base Software