Side by side
SmartConnect Hosted PBX vs Zoho Voice
Both stand on business phone systems. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid AndroidiPhoneLinux+3
SmartConnect Hosted PBX combines hosted calling, routing, reporting and unified communications across major platforms. Costs vary by plan, usage and setup, while hardware and support conditions require attention.
Visit SmartConnect Hosted PBX Free plan AndroidAPIExtension+5
Zoho Voice combines business calling with contact center tools, messaging and call summaries across a wide range of platforms. Check the audit-log access, trial calling limits and plan details against your needs; paid service starts at $34/user/mo (annual).
Visit Zoho VoiceThe facts
| SmartConnect Hosted PBX | Zoho Voice | |
|---|---|---|
| Free plan | No | Yes |
| Open source | Not published | No |
| Runs on | Android, iPhone, Linux, Mac, Web, Windows | Android, API, Extension, iPhone, Linux, Mac, Web, Windows |
| Lowest paid plan | Essentials: $15 a month | Enterprise Telephony - Basic: $39 a month |
| Plans published | 7 | 14 |
| Maker | SmartConnect Hosted PBX | Zoho Voice |
| Website | hostedpbx.com.au | zoho.com |
| On business phone systems | #140 of 174 | #13 of 174 |
SmartConnect Hosted PBX: what it does well
- Supports web, desktop and mobile platforms
- Includes auto attendant and advanced call routing
- Portal provides real-time usage reports
- UC combines voice, video and messaging
- Existing 1300 and 1800 numbers can transfer
What to know first
- Only one user included per account
- Additional numbers cost extra
- Vendor hardware from other suppliers is unsupported
- Unrelated issue reports may incur a $90 minimum
Zoho Voice: what it does well
- Supports web, desktop and mobile platforms.
- Includes queues, multi-level IVR and live call monitoring.
- Call Intelligence transcribes calls and summarizes several measures.
- Offers a free plan and 15-day trial.
- Lists integrations with Zoho apps and ManageEngine ServiceDesk Plus Cloud.
What to know first
- Audit logs are under development and not directly accessible.
- Trial number cannot be used to test incoming calls.
- Calls require a minimum internet speed of 5 Mbps.
- Zoho Voice is not included with a Zoho One license.
Alternatives to SmartConnect Hosted PBX Alternatives to Zoho Voice The whole list