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ServiceWorks vs WEX FSM

Both stand on field service management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

ServiceWorks

Free plan AndroidAPIiPhone+1

ServiceWorks combines dispatch, field work, inventory and customer-facing tools for service businesses. Buyers should account for required onboarding and request pricing for the ServiceWorks plan.

Visit ServiceWorks

WEX FSM

Free plan AndroidiPhoneWeb

WEX FSM covers dispatch, customer records, field proposals, and payment workflows for trade contractors. Check the payment-volume conditions and possible integration fees when considering its listed options.

Visit WEX FSM

The facts

ServiceWorksWEX FSM
Free planYesYes
Open sourceNoNot published
Runs onAndroid, API, iPhone, WebAndroid, iPhone, Web
Lowest paid planStarter: $49 a monthFree or on request
Plans published84
MakerServiceWorksWEX FSM
Websiteservice.workswexfsm.com
On field service management software#2 of 94#6 of 94

ServiceWorks: what it does well

  • Offline mobile access, GPS tracking and eSignatures
  • Branded portal supports scheduling, payments and service history
  • POS connects retail sales with future service
  • Data migration covers customer, price-list and inventory data

What to know first

  • ServiceWorks plan pricing is available on request
  • Every subscription requires an onboarding plan
  • Sunday support is closed

WEX FSM: what it does well

  • Dispatch includes coverage zones, GIS maps, and navigation
  • Customer records support multiple locations
  • Technicians can prepare proposals in the field
  • Offline mode supports field operations
  • QuickBooks Online and Desktop sync are listed

What to know first

  • Third-party integrations may cost extra
  • Payment Options costs $69/mo below the stated volume threshold
  • Support is limited to weekdays, 8am–7pm EST

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