Side by side
ServicePilot VoIP Monitoring vs Telchemy SQmediator
Both stand on voip monitoring software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan Self-hostedWeb
ServicePilot combines resource discovery with call-quality views and infrastructure-performance correlation. A free account covers real-time monitoring; historical retention and paid deployment options have distinct terms.
Visit ServicePilot VoIP Monitoring
Paid AndroidAPILinux+3
Choose SQmediator if you need real-time monitoring and active tests for communications and data services, especially across a multitenant deployment. Review module licensing and database setup requirements when assessing it; pricing is provided on request.
Visit Telchemy SQmediatorThe facts
| ServicePilot VoIP Monitoring | Telchemy SQmediator | |
|---|---|---|
| Free plan | Yes | No |
| Open source | Not published | Not published |
| Runs on | Self-hosted, Web | Android, API, Linux, Self-hosted, Web, Windows |
| Lowest paid plan | Object Monitoring: $0.50 a month | Free or on request |
| Plans published | 2 | 5 |
| Maker | Not published | Not published |
| Website | servicepilot.com | telchemy.com |
| On voip monitoring software | #4 of 20 | #17 of 20 |
ServicePilot VoIP Monitoring: what it does well
- Discovers voice, video and UC resources automatically
- Call quality can be analyzed by site and user
- Correlates performance indicators with call quality
- Offers SaaS, hybrid and on-premise deployment
- Free account includes real-time monitoring
What to know first
- 15-day trial is for cases needing data retention
- On-premise retention is custom
- SaaS Base is listed at $435 a month per node
Telchemy SQmediator: what it does well
- Combines passive monitoring with active service tests.
- Reports MOS scores, QoS metrics, and session diagnostics.
- Analyzes encrypted audio and video without decrypting streams.
- Test agents are available for Linux, Windows, and Android.
- Multitenant architecture can manage thousands of customers and sites.
What to know first
- Pricing is available on request.
- Customers must set up an Oracle or PostgreSQL database.
- Combining passive monitoring with active testing costs extra.
- The Web Services API is optional in listed single-server editions.
Alternatives to ServicePilot VoIP Monitoring Alternatives to Telchemy SQmediator The whole list