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ServicePilot VoIP Monitoring vs sip-exporter

Both stand on voip monitoring software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

ServicePilot VoIP Monitoring

Free plan Self-hostedWeb

ServicePilot combines resource discovery with call-quality views and infrastructure-performance correlation. A free account covers real-time monitoring; historical retention and paid deployment options have distinct terms.

Visit ServicePilot VoIP Monitoring

sip-exporter

Free plan LinuxSelf-hosted

sip-exporter provides detailed SIP and correlated media metrics for compatible IPv4/UDP traffic. Its capture limits and privileged deployment requirements are important considerations before using it.

Visit sip-exporter

The facts

ServicePilot VoIP Monitoringsip-exporter
Free planYesYes
Open sourceNot publishedNot published
Runs onSelf-hosted, WebLinux, Self-hosted
Lowest paid planObject Monitoring: $0.50 a monthFree or on request
Plans published21
MakerNot publishedNot published
Websiteservicepilot.comgithub.com
On voip monitoring software#4 of 20#5 of 20

ServicePilot VoIP Monitoring: what it does well

  • Discovers voice, video and UC resources automatically
  • Call quality can be analyzed by site and user
  • Correlates performance indicators with call quality
  • Offers SaaS, hybrid and on-premise deployment
  • Free account includes real-time monitoring

What to know first

  • 15-day trial is for cases needing data retention
  • On-premise retention is custom
  • SaaS Base is listed at $435 a month per node

sip-exporter: what it does well

  • Reports SIP, RTP, and RTCP measures.
  • Includes jitter, packet loss, and MOS analysis.
  • Provides a Grafana dashboard and alert-rule examples.
  • Free for commercial use with AGPL-3.0 conditions.

What to know first

  • Does not capture SIP over TCP or TLS.
  • IPv6 and fragmented UDP are unsupported.
  • Requires privileged access and host networking.
  • Needs visibility into signaling and media on the same path.

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