Side by side

ServiceNow Communities vs Togedar

Both stand on customer community software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

ServiceNow Communities

Paid APIWeb

Choose ServiceNow Communities if your organization wants discussions, knowledge creation, and case escalation in a self-service community. Consider another option if you need a published price before contacting the provider.

Visit ServiceNow Communities

Togedar

Paid Web

Togedar provides an embedded customer community with simple JWT integration and broad limits on forum content. Its private-by-default model, absent export, and paid poster caps need review before adoption.

Visit Togedar

The facts

	ServiceNow Communities	Togedar
Free plan	Not published	No
Open source	Not published	Not published
Runs on	API, Web	Web
Lowest paid plan	Free or on request	Starter: $29 a month
Plans published	1	3
Maker	Not published	Not published
Website	servicenow.com	togedar.com
On customer community software	#31 of 37	#35 of 37

ServiceNow Communities: what it does well

Turns community solutions into knowledge articles.
Escalates unanswered questions into cases manually or through workflows.
Offers cross-portal search across self-service channels.
Includes access controls, approval moderation, and user content reports.
Tracks engagement with KPI dashboards, points, and badges.

What to know first

Pricing is available only on request.
Communities is available with Customer Service Management and HR Service Delivery.

Togedar: what it does well

Embedded forum requires no SDK
Users reuse the customer’s authentication
Unlimited groups, threads, replies, and admins
Europe-hosted with no cookies or tracking
30-day cancellation refund

What to know first

No free plan or trial
Communities are private by default
Public visibility is not yet available
Data export is not available

Alternatives to ServiceNow Communities Alternatives to Togedar The whole list