Side by side
SAP SuccessFactors Enterprise Service Management vs ServiceNow HR Service Delivery
Both stand on hr service delivery software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid Web
SAP SuccessFactors Enterprise Service Management brings employee information access and service workflows into one paid web product. Its trial offers an evaluation period, while final pricing requires contacting SAP.
Visit SAP SuccessFactors Enterprise Service Management
Paid AndroidAPIiPhone+1
ServiceNow HR Service Delivery combines employee-facing HR support with platform AI, data, and workflows. Plan descriptions distinguish the indexed-document allowance, while pricing requires an inquiry.
Visit ServiceNow HR Service DeliveryThe facts
| SAP SuccessFactors Enterprise Service Management | ServiceNow HR Service Delivery | |
|---|---|---|
| Free plan | No | No |
| Open source | Not published | Not published |
| Runs on | Web | Android, API, iPhone, Web |
| Lowest paid plan | Not published | Free or on request |
| Plans published | None | 3 |
| Maker | Not published | ServiceNow HR Service Delivery |
| Website | sap.com | servicenow.com |
| On hr service delivery software | #20 of 20 | #12 of 20 |
SAP SuccessFactors Enterprise Service Management: what it does well
- Employee portal included
- Knowledge base included
- Workflow automation
- Approval workflows
- 30-day trial
What to know first
- No free plan
- Pricing requires a request
- Web platform only
ServiceNow HR Service Delivery: what it does well
- Omnichannel case intake and SLA tracking
- Includes HR knowledge base and request catalog
- HRIS synchronization is listed
- Plans include unlimited Virtual Agent conversations
What to know first
- Pricing is available on request
- Each plan has a limited number of App Engine tables
Alternatives to SAP SuccessFactors Enterprise Service Management Alternatives to ServiceNow HR Service Delivery The whole list