Salesforce Experience Cloud vs ServiceNow Communities
| Salesforce Experience Cloud | ServiceNow Communities | |
|---|---|---|
| Free plan | No | |
| Paid from | $2/mo | |
| Platforms | Android, api, iOS, Web | api, Web |
| Custom domain | Yes | |
| Free plan | No | |
| Paid from | 2 /mo | |
| Request intake | Yes | |
| Work tracking | Yes | |
| File sharing | Yes | |
| Single sign-on | Yes | Yes |
| Sales visit scheduling | Yes | |
| Territory management | Yes | |
| Appointment time windows | Yes | |
| Offline mobile access | No | |
| Multi-day planning | Yes | |
| CRM integrations | Yes | |
| Community visibility | mixed | |
| Moderation tools | Yes | |
| Help desk integrations | Yes | |
| Community analytics | Yes |
Listed together in Best Customer Community Software