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PulseBizz vs Swell

Both stand on review management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

PulseBizz

Free plan Web

PulseBizz focuses on collecting local-business feedback and directing positive experiences toward Google. Its dashboard and location controls support ongoing monitoring, but continued collection requires the paid Pro plan after trial.

Visit PulseBizz

Swell

Free trial AndroidAPIiPhone+1

Choose Swell if your healthcare group needs review management combined with patient and employee feedback workflows across locations. Its per-location plans include 3,000 monthly text messages and unlimited users, but pricing requires a request and the trial starts after a consultation.

Visit Swell

The facts

PulseBizzSwell
Free planYesA free trial
Open sourceNot publishedNot published
Runs onWebAndroid, API, iPhone, Web
Lowest paid planPro: $40 a monthFree or on request
Plans published33
MakerNot publishedSwell
Websitepulsebizz.comswellcx.com
On review management software#57 of 164#53 of 164

PulseBizz: what it does well

  • Collects ratings and optional comments through a branded page
  • Routes high ratings to Google and keeps lower feedback private
  • Generates downloadable QR codes
  • Provides alerts for submitted feedback
  • Supports separate multi-location URLs and routing

What to know first

  • Feedback collection pauses after the 14-day trial
  • Pro costs $40 a month
  • AI response assistance is not included
  • The service does not guarantee public reviews

Swell: what it does well

  • Automates review invitations and drafts responses for one-click approval.
  • Collects patient NPS and anonymous employee feedback.
  • Routes low scores and high-risk mentions to managers as tickets.
  • Lists integrations with healthcare systems, Zapier, HubSpot, and Salesforce.
  • Offers web, iOS, Android, and API access.

What to know first

  • There is no free plan.
  • Pricing is available on request.
  • The free trial is arranged after a consultation.

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