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Pega Government Platform vs Thentia Cloud Complaints & Investigations

Both stand on license and permit management. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Pega Government Platform

Paid AndroidiPhoneLinux+4

Pega Government Platform offers reusable government-focused building blocks for agencies modernizing processes and applications. Its accelerator model requires agencies to configure or extend components to fit their needs.

Visit Pega Government Platform

Thentia Cloud Complaints & Investigations

Paid Web

Consider Thentia Cloud Complaints & Investigations if your regulatory organization needs a configurable public complaint portal and a detailed investigation record in a licensee database. Pricing requires contacting Thentia, and the listed platform is web-based.

Visit Thentia Cloud Complaints & Investigations

The facts

Pega Government PlatformThentia Cloud Complaints & Investigations
Free planNot publishedNot published
Open sourceNot publishedNot published
Runs onAndroid, iPhone, Linux, Mac, Self-hosted, Web, WindowsWeb
Lowest paid planFree or on requestFree or on request
Plans published11
MakerNot publishedNot published
Websitepega.comthentia.com
On license and permit management#1 of 11#2 of 11

Pega Government Platform: what it does well

  • Includes government-specific data models and workflows.
  • Supports reusable and specialized rules.
  • Built-in case management includes next-best-action guidance.
  • Applications can deploy across devices, browsers, locales, and channels.
  • Can connect systems without migration or replication.

What to know first

  • Not a turnkey solution; agencies configure or extend components.
  • Pricing is available on request.
  • Digital Messaging, Co-Browse, and VoiceAI are not supported in Pega Cloud for Government.

Thentia Cloud Complaints & Investigations: what it does well

  • Public complaint submissions trigger real-time staff notifications.
  • Agencies can customize complaint forms with a drag-and-drop editor.
  • Case records cover evidence, witnesses, hearings, outcomes, and charges.
  • Supports integrations with API-enabled third-party web applications.
  • Lists federated authentication and optional two-factor authentication.

What to know first

  • Pricing is on request.
  • The listed platform is web-based.
  • Phone support is available during business hours.

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