Side by side
Pega CRM vs ZynReach Healthcare CRM
Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial Web
Pega CRM combines customer service, sales, and real-time decisioning in a customer-journey-focused suite. Organizations can explore the Community Edition trial, while pricing for the web product is on request.
Visit Pega CRM
Free trial APIWeb
ZynReach Healthcare CRM focuses on referral and patient acquisition workflows using CRM and marketing data. Its stated data scope is not suitable for clinical or PHI records.
Visit ZynReach Healthcare CRMThe facts
| Pega CRM | ZynReach Healthcare CRM | |
|---|---|---|
| Free plan | Not published | A free trial |
| Open source | Not published | Not published |
| Runs on | Web | API, Web |
| Lowest paid plan | Not published | Starter: $29 a month |
| Plans published | None | 3 |
| Maker | Pega CRM | Not published |
| Website | pega.com | zynreach.com |
| Best place | #17 on personalization software | #14 on healthcare crm software |
Pega CRM: what it does well
- Combines Customer Service, Sales Automation, and Decision Hub
- Includes lead management and sales forecasting
- Supports multiple customer-service channels
- Interactive Community Edition trial is available
What to know first
- Pricing is available on request
- Some portals are not optimized for tablet or mobile browsers
- Trial access is to the Community Edition
ZynReach Healthcare CRM: what it does well
- Tracks referrals from receipt through intake scheduling
- Reports on referral sources and conversions
- Includes CRM and AI workflow features
- Starter and Growth trials require no credit card
What to know first
- Does not handle clinical or PHI records
- HIPAA support is listed as unavailable
- Starter and Growth are priced per user
- Enterprise pricing requires a custom quote
Alternatives to Pega CRM Alternatives to ZynReach Healthcare CRM