Side by side
Ooma Enterprise vs Sonetel
Both stand on business phone systems. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid AndroidAPIiPhone+2
Ooma Enterprise combines UCaaS applications with contact center, CRM, and deployment options for complex organizations. Administrators should account for its stated default encryption limits when configuring voicemail and recordings.
Visit Ooma Enterprise Free plan AndroidAPIiPhone+4
Sonetel combines virtual numbers with routing, voicemail, and AI call summaries, while offering a free Basic plan and paid options. Check country availability and the SMS and calling limits against your needs.
Visit SonetelThe facts
| Ooma Enterprise | Sonetel | |
|---|---|---|
| Free plan | No | Yes |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Mac, Windows | Android, API, iPhone, Linux, Mac, Web, Windows |
| Lowest paid plan | Standard: $19.99 a month | Premium: $9.95 a month |
| Plans published | 3 | 3 |
| Maker | Ooma Enterprise | Sonetel |
| Website | ooma.com | sonetel.com |
| On business phone systems | #71 of 174 | #16 of 174 |
Ooma Enterprise: what it does well
- Voice, chat, text, and video meetings
- Custom call routing and auto attendant
- CRM click-to-call integrations
- Skills-based contact center routing
- 24×7 North American-based support on Standard
What to know first
- No free plan
- Voicemail and recordings unencrypted by default
- Plans are priced per user monthly
- Some deployments require configuration
Sonetel: what it does well
- Free Basic plan includes voicemail and incoming app calls.
- Numbers are available in 78 countries.
- Paid plans include business caller ID.
- AI summaries can draft follow-up emails.
- Zapier can start calls from automated workflows.
What to know first
- Two-way SMS is available in only 15 countries.
- Trial numbers cannot send SMS.
- Each user can make one concurrent outbound call within the free allowance.
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