Side by side
Ooma Enterprise vs PBXware
Both stand on business phone systems. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid AndroidAPIiPhone+2
Ooma Enterprise combines UCaaS applications with contact center, CRM, and deployment options for complex organizations. Administrators should account for its stated default encryption limits when configuring voicemail and recordings.
Visit Ooma Enterprise Paid AndroidAPIExtension+6
Choose PBXware if you need business calling across desktop and mobile platforms alongside communications tools such as meetings, chat, and SMS. Organizations needing contact-center features can look at CX Lite or CX Pro; pricing requires an inquiry.
Visit PBXwareThe facts
| Ooma Enterprise | PBXware | |
|---|---|---|
| Free plan | No | Not published |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Mac, Windows | Android, API, Extension, iPhone, Linux, Mac, Self-hosted, Web, Windows |
| Lowest paid plan | Standard: $19.99 a month | Free or on request |
| Plans published | 3 | 3 |
| Maker | Ooma Enterprise | PBXware |
| Website | ooma.com | bicomsystems.com |
| On business phone systems | #69 of 171 | #60 of 171 |
Ooma Enterprise: what it does well
- Voice, chat, text, and video meetings
- Custom call routing and auto attendant
- CRM click-to-call integrations
- Skills-based contact center routing
- 24×7 North American-based support on Standard
What to know first
- No free plan
- Voicemail and recordings unencrypted by default
- Plans are priced per user monthly
- Some deployments require configuration
PBXware: what it does well
- Supports web, Windows, macOS, iOS, Android, and Linux.
- Includes multiple business numbers and custom call routing.
- Voicemail transcription and an auto attendant are listed.
- Core includes meetings, chat, and business SMS.
- CX plans add reporting, queue, and campaign tools.
What to know first
- Pricing is available on request.
- No prices are supplied for Core, CX Lite, or CX Pro.
Alternatives to Ooma Enterprise Alternatives to PBXware The whole list