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Nlyte vs TOPdesk

Both stand on cmdb software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Nlyte

Paid APISelf-hostedWeb

Nlyte combines asset lifecycle tracking, capacity planning, workflow automation, and analytics for infrastructure teams. Prospective customers need to request a quote, and available pricing depends on their environment and operational needs.

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TOPdesk

Free trial AndroidAPIiPhone+2

TOPdesk brings incident handling, self-service, and asset management together, with plan features that expand at higher tiers. Buyers should weigh its per-agent pricing and support schedules against their deployment and service needs.

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The facts

NlyteTOPdesk
Free planNot publishedA free trial
Open sourceNot publishedNo
Runs onAPI, Self-hosted, WebAndroid, API, iPhone, Self-hosted, Web
Lowest paid planFree or on requestEssential: £51 per agent a month
Plans published13
MakerNot publishedNot published
Websitenlyte.comtopdesk.com
On cmdb software#29 of 39#25 of 39

Nlyte: what it does well

  • Tracks assets through their full lifecycle
  • Plans rack, power, and cooling capacity
  • Configurable workflows require no code
  • Supports cloud and on-premises deployment
  • Lists more than 100 connectors

What to know first

  • Pricing is available only by request
  • Price depends on environment and operational needs

TOPdesk: what it does well

  • Self-service portal supports ticket submission and tracking.
  • Asset Management gives a graphical overview of company assets.
  • More than 100 integrations and an Open API.
  • All plans include 100GB of storage.

What to know first

  • No free plan is available.
  • Essential and Engaged list 8/5 support.
  • Excellent costs £101 per agent per month.

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