Side by side
NinjaOne vs SimpleHelp
Both stand on remote monitoring and management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
NinjaOne combines endpoint management, patching, backup, and remote access for IT operations. It offers a 14-day trial, while pricing varies and requires a request for full details.
Visit NinjaOne
Choose SimpleHelp if your team needs remote support alongside unattended access, monitoring and flexible deployment. Its session-based licensing and broad management features are suited to IT teams supporting users across many devices. Look elsewhere if you need a free plan or want licensing based on technician accounts instead of concurrent sessions.
Visit SimpleHelpThe facts
| NinjaOne | SimpleHelp | |
|---|---|---|
| Free plan | A free trial | A free trial |
| Open source | No | Not published |
| Runs on | Android, API, iPhone, Linux, Mac, Web, Windows | Android, API, iPhone, Linux, Mac, Self-hosted, Web, Windows |
| Lowest paid plan | Per-device commercial pricing: $1.50 a month | Enterprise: $400 a year |
| Plans published | 2 | 14 |
| Maker | NinjaOne | SimpleHelp |
| Website | ninjaone.com | simple-help.com |
| On remote monitoring and management software | #19 of 39 | #23 of 39 |
NinjaOne: what it does well
- Automates patching and endpoint tasks
- Supports Windows, macOS, and Linux patching
- Manages Android and Apple devices
- Offers endpoint, server, and SaaS backup
- Includes a 14-day trial
What to know first
- No free plan
- Full pricing is not publicly listed
- Per-device price varies by region and products
SimpleHelp: what it does well
- On-demand support can start without pre-installing software on the user’s device.
- WebTech supports queue management and remote session launch in a browser.
- Monitoring includes real-time device information, custom alerts and actions.
- Session tools include file transfer, command-line access and clipboard management.
- Authentication supports Active Directory, Entra ID, OpenID, LDAP and RADIUS.
What to know first
- There is no free plan.
- Concurrent-session licensing may limit simultaneous remote work.
- The Standard single-session plan covers 1,000 remote access machines.
- Standard and Business include only one year of updates and email support.
Alternatives to NinjaOne Alternatives to SimpleHelp The whole list