Side by side
New Relic Applied Intelligence vs SolarWinds Incident Response
Both stand on alert management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan Web
Applied Intelligence provides alert-management features as part of the New Relic platform. Compare the included ingest and user allowances with the additional charges and plan terms.
Visit New Relic Applied Intelligence Free trial AndroidAPIiPhone+1
SolarWinds Incident Response combines alert processing, on-call scheduling, collaboration, and automation for incident teams. Premium and Enterprise add reliability, stakeholder, AI, and service-management capabilities beyond the Pro tier.
Visit SolarWinds Incident ResponseThe facts
| New Relic Applied Intelligence | SolarWinds Incident Response | |
|---|---|---|
| Free plan | Yes | A free trial |
| Open source | Not published | Not published |
| Runs on | Web | Android, API, iPhone, Web |
| Lowest paid plan | Standard: $10 a month | See the plans |
| Plans published | 4 | 3 |
| Maker | Not published | Not published |
| Website | newrelic.com | solarwinds.com |
| On alert management software | #21 of 36 | #25 of 36 |
New Relic Applied Intelligence: what it does well
- Includes alert deduplication and routing rules.
- Alert enrichment and suppression rules are listed.
- Free plan includes 100 GB monthly data ingest.
- Unlimited basic users on the free plan.
What to know first
- Free plan includes only one full platform user.
- Data ingest above the free 100 GB costs extra.
- Enterprise pricing requires contacting sales.
SolarWinds Incident Response: what it does well
- Correlates, enriches, and deduplicates alerts
- Provides schedules, escalations, SMS, and voice
- Supports Slack and Microsoft Teams coordination
- All plans allow unlimited users
- Enterprise adds AI summaries and ServiceNow sync
What to know first
- No free plan is available
- Trial notifications are capped at 100 combined
- Additional Pro notifications can cost extra
- Enterprise pricing is custom
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