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Moneypenny vs Zoho Voice

Both stand on business phone systems. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Moneypenny

Free trial AndroidAPIiPhone+1

Choose Moneypenny if you want business calls handled by receptionists or an AI receptionist, with call routing and mobile app tools. Look elsewhere if you need weekday Message Taking coverage outside 9am–5pm without adding 24/7 cover, or cannot commit to the applicable minimum term.

Visit Moneypenny

Zoho Voice

Free plan AndroidAPIExtension+5

Zoho Voice combines business calling with contact center tools, messaging and call summaries across a wide range of platforms. Check the audit-log access, trial calling limits and plan details against your needs; paid service starts at $34/user/mo (annual).

Visit Zoho Voice

The facts

MoneypennyZoho Voice
Free planA free trialYes
Open sourceNot publishedNo
Runs onAndroid, API, iPhone, WebAndroid, API, Extension, iPhone, Linux, Mac, Web, Windows
Lowest paid planLocal phone number: £10 a monthEnterprise Telephony - Basic: $39 a month
Plans published514
MakerNot publishedZoho Voice
Websitemoneypenny.comzoho.com
On business phone systems#112 of 174#13 of 174

Moneypenny: what it does well

  • Receptionists answer calls in the client's company name.
  • AI can take messages, book appointments and qualify leads 24/7.
  • Live receptionists are available for calls needing human judgment.
  • App supports internet calls, recording and voicemail transcription.
  • Integrations include Salesforce, HubSpot and Google Calendar.

What to know first

  • No free plan; the listed trial lasts 7 days.
  • Message Taking calls are answered weekdays from 9am to 5pm unless 24/7 cover is added.
  • Smaller answering schemes have a three-month minimum term.

Zoho Voice: what it does well

  • Supports web, desktop and mobile platforms.
  • Includes queues, multi-level IVR and live call monitoring.
  • Call Intelligence transcribes calls and summarizes several measures.
  • Offers a free plan and 15-day trial.
  • Lists integrations with Zoho apps and ManageEngine ServiceDesk Plus Cloud.

What to know first

  • Audit logs are under development and not directly accessible.
  • Trial number cannot be used to test incoming calls.
  • Calls require a minimum internet speed of 5 Mbps.
  • Zoho Voice is not included with a Zoho One license.

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