Side by side
Mitel CX vs Ringover
Both stand on call center software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid AndroidAPIExtension+4
Choose Mitel CX if your enterprise needs a contact center platform spanning voice and digital channels, with workforce tools and AI-assisted self-service. Ask Mitel for pricing and plan details; buyers relying on third-party applications should account for the stated responsibility split for vendor requirements and application support.
Visit Mitel CX Free trial AndroidAPIExtension+5
Ringover provides business calling features across a broad set of platforms. Its entry prices come with minimum-user and annual-commitment requirements, so those terms matter when selecting a plan.
Visit RingoverThe facts
| Mitel CX | Ringover | |
|---|---|---|
| Free plan | Not published | A free trial |
| Open source | No | No |
| Runs on | Android, API, Extension, iPhone, Self-hosted, Web, Windows | Android, API, Extension, iPhone, Linux, Mac, Web, Windows |
| Lowest paid plan | Free or on request | See the plans |
| Plans published | 4 | 5 |
| Maker | Not published | Ringover |
| Website | mitel.com | ringover.com |
| On call center software | #34 of 122 | #30 of 122 |
Mitel CX: what it does well
- Supports voice, video, chat, SMS, email, and social messaging.
- Includes inbound calling, outbound dialing, and IVR.
- Offers real-time dashboards, reporting, quality management, and speech analytics.
- Workforce tools include forecasting and scheduling.
- Cloud or on-premises deployment can scale up or down.
What to know first
- Pricing is available on request.
- AI interactions are purchased separately for CX Premier.
- Customers must ensure third-party applications meet vendor requirements.
- Third-party vendors handle their applications' installation, configuration, support, and maintenance.
Ringover: what it does well
- Runs on web, desktop, and mobile platforms
- Supports multiple business numbers
- Offers custom call routing
- Includes auto attendant and voicemail transcription
- BUSINESS lists 100+ integrations
What to know first
- No free plan is available
- TALK and BUSINESS require three users
- Those plans require 12-month commitments
Alternatives to Mitel CX Alternatives to Ringover The whole list