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Middleware vs TrueWatch Real User Monitoring

Both stand on real user monitoring. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Middleware

Free plan AndroidAPIExtension+5

Middleware covers a broad set of monitoring and observability products, with a free plan and a usage-billed option. Check the plan limits and retention period against your needs.

Visit Middleware

TrueWatch Real User Monitoring

Free plan AndroidiPhoneWeb

TrueWatch RUM combines user behavior metrics with tools for diagnosing slow tasks, errors, and load delays. Its free plan and supported web and mobile platforms may suit teams seeking application-level monitoring; review the page-view billing rule when estimating usage.

Visit TrueWatch Real User Monitoring

The facts

MiddlewareTrueWatch Real User Monitoring
Free planYesYes
Open sourceNoNot published
Runs onAndroid, API, Extension, iPhone, Linux, Mac, Web, WindowsAndroid, iPhone, Web
Lowest paid planSee the plansSee the plans
Plans published31
MakerNot publishedNot published
Websitemiddleware.iotruewatch.com
On real user monitoring#6 of 29#10 of 29

Middleware: what it does well

  • Free Forever includes up to 100GB of data.
  • Lists 450+ built-in integrations.
  • Includes distributed tracing and real-user monitoring.
  • States encryption at rest and in transit.

What to know first

  • Free tier data retention is 14 days.
  • Free Forever support is community based.
  • Pay As You Go is billed based on usage.

TrueWatch Real User Monitoring: what it does well

  • Free plan available.
  • Supports Web, Android, and iOS applications.
  • Tracks interactions, geographic breakdown, and error correlation.
  • Lists 90+ days of data retention.
  • Standard support is included in product fees.

What to know first

  • Each refresh or re-entry counts as a page view.
  • Premium support costs 8% of monthly spend.
  • Premium support has a $1,000/month minimum and three-month minimum.

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