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Microsoft Viva Glint vs NiCE Feedback Management

Both stand on enterprise feedback management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Microsoft Viva Glint

Paid APIWeb

Viva Glint combines broad survey types with reporting, alerts, and recommended follow-up actions. Its paid annual commitment and 50-seat minimum make it oriented toward organizations rather than small individual use.

Visit Microsoft Viva Glint

NiCE Feedback Management

Paid Web

Choose NiCE Feedback Management if you need a web-based product covering a wide range of feedback sources, with sentiment analysis and closed-loop workflows. Contact NiCE for pricing and consider whether its listed web platform fits your requirements.

Visit NiCE Feedback Management

The facts

Microsoft Viva GlintNiCE Feedback Management
Free planNoNot published
Open sourceNot publishedNot published
Runs onAPI, WebWeb
Lowest paid planSee the plansNot published
Plans published3None
MakerNot publishedNot published
Websitemicrosoft.comnice.com
On enterprise feedback management software#14 of 20#18 of 20

Microsoft Viva Glint: what it does well

  • Organization-wide lifecycle surveys
  • AI comment summaries
  • Trend and heat-map reports
  • Viva Insights integration
  • API access

What to know first

  • No free plan
  • Minimum 50 active licenses
  • Requires Microsoft Entra ID
  • Teams has notification exceptions

NiCE Feedback Management: what it does well

  • Collects feedback from voice, email, SMS and chat.
  • Includes WhatsApp, Instagram DM and Facebook Messenger.
  • Offers sentiment analysis.
  • Supports closed-loop workflows.
  • Provides API access.

What to know first

  • It is a paid product.
  • Pricing is available on request.
  • The listed platform is web.

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