Side by side
Microsoft Quick Assist vs xrdp
Both stand on remote desktop software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan MacWebWindows
Choose Quick Assist for free, attended computer help when the person sharing the device can approve the connection and any control request. Look elsewhere if you need file transfer or mobile apps, or if you need macOS or browser access outside Microsoft Support interactions.
Visit Microsoft Quick Assist Free plan LinuxSelf-hosted
xrdp provides broad RDP connectivity for GNU/Linux, including session management and resource redirection. Check platform support, firewall requirements, and additional audio-module work before deployment.
Visit xrdpThe facts
| Microsoft Quick Assist | xrdp | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Not published | Not published |
| Runs on | Mac, Web, Windows | Linux, Self-hosted |
| Lowest paid plan | Free or on request | Free or on request |
| Plans published | 1 | 1 |
| Maker | Not published | Not published |
| Website | support.microsoft.com | xrdp.org |
| On remote desktop software | #66 of 135 | #70 of 135 |
Microsoft Quick Assist: what it does well
- The person receiving help approves screen sharing and any control request.
- Session tools include a laser pointer, annotations, and chat.
- Uses HTTPS over port 443 and TLS 1.2.
- Microsoft says participant data is not stored longer than three days.
What to know first
- File transfer is not supported.
- There are no mobile apps.
- The macOS and web versions are limited to Microsoft Support interactions.
- Work or school policies may block Microsoft Store installation.
xrdp: what it does well
- Free, open-source Apache-2.0 software
- Supports many listed RDP clients
- Reconnects and resizes existing sessions
- Transfers clipboard text, images, and files
- TLS encrypts RDP transport by default
What to know first
- Primarily targets GNU/Linux
- Audio and microphone need extra modules
- TCP port 3389 must pass firewall
- macOS and Windows support have limits
Alternatives to Microsoft Quick Assist Alternatives to xrdp The whole list