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MiaRec vs TeleWare Call Recording

Both stand on call compliance software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

MiaRec

Free trial APILinuxSelf-hosted+2

MiaRec combines conversation analysis, quality workflows, and follow-up management for contact-center teams. The listed plans start at $25 a month and require at least 25 users under an annual contract.

Visit MiaRec

TeleWare Call Recording

Paid Web
Visit TeleWare Call Recording

The facts

MiaRecTeleWare Call Recording
Free planA free trialNot published
Open sourceNoNot published
Runs onAPI, Linux, Self-hosted, Web, WindowsWeb
Lowest paid planEssentials: $25 per user a monthNot published
Plans published3None
MakerNot publishedNot published
Websitemiarec.comteleware.com
On call compliance software#3 of 8#7 of 8

MiaRec: what it does well

  • Transcribes, summarizes, and analyzes customer conversations
  • Auto QA provides scoring and coaching insights
  • Calculates CSAT, NPS, and effort scores from conversations
  • Offers multiple named contact-center integrations
  • Includes redaction, access controls, and encryption

What to know first

  • Annual contract required for listed plans
  • 25-user minimum for listed plans
  • Essentials includes 3 months of storage

TeleWare Call Recording: what it does well

    Alternatives to MiaRec Alternatives to TeleWare Call Recording The whole list