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Meltwater Social Listening vs PeakMetrics

Both stand on social media listening software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Meltwater Social Listening

Paid AndroidAPIiPhone+1

Choose Meltwater Social Listening if your team needs cross-channel monitoring, competitor analysis, alerts and shareable reporting in one workflow. Look elsewhere if you need a free plan or trial, or cannot work with tailored pricing and a typical 12-month minimum contract.

Visit Meltwater Social Listening

PeakMetrics

Paid APIWeb

PeakMetrics combines narrative monitoring, threat detection, configurable scoring, and response guidance across news, social, and open-web sources. Organizations should request tailored commercial and security details before choosing it.

Visit PeakMetrics

The facts

Meltwater Social ListeningPeakMetrics
Free planNoNo
Open sourceNot publishedNot published
Runs onAndroid, API, iPhone, WebAPI, Web
Lowest paid planFree or on requestNot published
Plans published4None
MakerMeltwater Social ListeningPeakMetrics
Websitemeltwater.compeakmetrics.com
On social media listening software#20 of 87#67 of 87

Meltwater Social Listening: what it does well

  • Monitors social, news, forum and Reddit conversations together.
  • Covers a broad set of listed social networks.
  • Forecasts conversation activity 48 hours ahead.
  • Alerts can be sent through Slack, Teams, email, SMS or mobile push.
  • Provides shareable dashboards and exportable reports.

What to know first

  • There is no free plan or free trial.
  • Pricing is available on request.
  • Most partnerships require an annual agreement of at least 12 months.
  • Complex or enterprise setups may incur a one-time onboarding charge.

PeakMetrics: what it does well

  • Real-time narrative and threat detection
  • Coverage across five named social networks
  • Detection stated for more than 100 languages
  • Customizable brand risk scoring
  • Dashboards, alerts, briefings, and API feeds

What to know first

  • Pricing is available only on request
  • No free plan is listed
  • Security documentation is provided by request
  • Users are advised not to enter sensitive personal information

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