PeakMetrics is a narrative intelligence platform for tracking how online stories spread, gain traction, and affect organizations. It monitors news, social networks, and the open web, including Twitter, TikTok, Reddit, Telegram, and Discord. Real-time detection covers emerging narratives, bot activity, coordinated campaigns, and deepfakes, with narrative detection stated for more than 100 languages. Risk scores reflect threat level and velocity and can be customized to a brand’s risk profile. Smart Categories analyze context, sentiment, and meaning, while Trust & Favorability Analysis follows changes across audiences and channels. Teams can configure alerts for narrative velocity, threat escalation, high-reach authors, and selected conditions, with Slack listed as an alert channel. Intelligence arrives through dashboards, alerts, briefings, or API feeds. Customers can add sources through a first-party pipeline or Custom Channels API.
Who it is for
It is aimed at commercial enterprises, agencies, consultancies, and government, public-sector, or defense organizations monitoring online narratives and threats. It fits teams needing dashboards, alerts, briefings, or API-based intelligence.
What is good
- Real-time narrative and threat detection
- Coverage across five named social networks
- Detection stated for more than 100 languages
- Customizable brand risk scoring
- Dashboards, alerts, briefings, and API feeds
What to know first
- Pricing is available only on request
- No free plan is listed
- Security documentation is provided by request
- Users are advised not to enter sensitive personal information
Verdict
PeakMetrics combines narrative monitoring, threat detection, configurable scoring, and response guidance across news, social, and open-web sources. Organizations should request tailored commercial and security details before choosing it.
Compared on social media listening software
- Free plan
- No
- Social network coverage
- Twitter, TikTok, Reddit, Telegram, Discord
- Web monitoring
- Yes
- Sentiment analysis
- Yes
- News monitoring
- Yes
- Alert channels
- Slack
