Freedom251 › Media Monitoring Software
PeakMetrics
by PeakMetrics
What PeakMetrics is
PeakMetrics is a narrative intelligence platform for tracking how online stories spread, gain traction, and affect organizations. It monitors news, social networks, and the open web, including Twitter, TikTok, Reddit, Telegram, and Discord. Real-time detection covers emerging narratives, bot activity, coordinated campaigns, and deepfakes, with narrative detection stated for more than 100 languages. Risk scores reflect threat level and velocity and can be customized to a brand’s risk profile. Smart Categories analyze context, sentiment, and meaning, while Trust & Favorability Analysis follows changes across audiences and channels. Teams can configure alerts for narrative velocity, threat escalation, high-reach authors, and selected conditions, with Slack listed as an alert channel. Intelligence arrives through dashboards, alerts, briefings, or API feeds. Customers can add sources through a first-party pipeline or Custom Channels API.
Who it suits
It is aimed at commercial enterprises, agencies, consultancies, and government, public-sector, or defense organizations monitoring online narratives and threats. It fits teams needing dashboards, alerts, briefings, or API-based intelligence.
What it does well
- Real-time narrative and threat detection
- Coverage across five named social networks
- Detection stated for more than 100 languages
- Customizable brand risk scoring
- Dashboards, alerts, briefings, and API feeds
What to know first
- Pricing is available only on request
- No free plan is listed
- Security documentation is provided by request
- Users are advised not to enter sensitive personal information
Verdict
PeakMetrics combines narrative monitoring, threat detection, configurable scoring, and response guidance across news, social, and open-web sources. Organizations should request tailored commercial and security details before choosing it.
Facts from PeakMetrics's own pages
- AI oversight
- PeakMetrics says its AI systems use human oversight, bias assessments, and validation processes, and are intended to support human decision-making. · peakmetrics.com, 11 Oct 2026
- Alert channels
- Slack · peakmetrics.com, 22 Sept 2026
- Alerts
- Customers can configure alerts for narrative velocity, threat escalation, high-reach authors, and chosen Smart Category conditions. · peakmetrics.com, 11 Oct 2026
- Analysis
- Its LLM-powered Smart Categories analyze context, sentiment, and meaning, while Trust & Favorability Analysis tracks changes across audiences and channels. · peakmetrics.com, 11 Oct 2026
- Commercial access
- The platform page describes customized configuration and directs prospective customers to request a tailored demo; it does not state prices there. · peakmetrics.com, 11 Oct 2026
- Company
- PeakMetrics’ 2024 company story identifies PeakMetrics as the company and says co-founders Nick Loui and Bobby Lincoln created it; the contact page lists its office in Los Angeles, California. · peakmetrics.com, 11 Oct 2026
- Company history
- A PeakMetrics company article says co-founders Nick Loui and Bobby Lincoln launched the platform in 2020. · peakmetrics.com, 11 Oct 2026
- Data integration
- The company says customers can use its first-party data pipeline or the Custom Channels API to bring their own sources. · peakmetrics.com, 11 Oct 2026
- Deliverables
- The company lists live dashboards, crisis alerts, executive briefings, and API feeds as available intelligence formats. · peakmetrics.com, 11 Oct 2026
- Detection
- The platform says it detects emerging narratives, bot activity, deepfakes, and coordinated campaigns across platforms in real time. · peakmetrics.com, 11 Oct 2026
- Free plan
- No · peakmetrics.com, 22 Sept 2026
- Headquarters
- Los Angeles, California, United States · peakmetrics.com, 28 Sept 2026
- Integrations and outputs
- PeakMetrics describes a first-party data pipeline and Custom Channels API for bringing in sources, with intelligence delivered through dashboards, alerts, briefings, or API feeds. · peakmetrics.com, 11 Oct 2026
- Intended customers
- The maker presents PeakMetrics for commercial enterprises, agencies and consultancies, and government and public-sector or defense organizations. · peakmetrics.com, 11 Oct 2026
- Language coverage
- PeakMetrics says its narrative detection covers more than 100 languages. · peakmetrics.com, 11 Oct 2026
- News monitoring
- Yes · peakmetrics.com, 22 Sept 2026
- Pricing availability
- The maker's Terms say service fees are specified in customer Order Forms; the reviewed maker pages did not show public plan prices. · peakmetrics.com, 11 Oct 2026
- Privacy and AI
- PeakMetrics’ privacy policy says User Content is not used to train AI tools and advises users not to include sensitive personal information in prompts. · peakmetrics.com, 11 Oct 2026
- Product
- PeakMetrics describes itself as a narrative intelligence platform that helps organizations understand how online stories spread, why they gain traction, and who is driving them. · peakmetrics.com, 11 Oct 2026
- Purpose
- PeakMetrics describes its product as a narrative intelligence platform that helps organizations understand how online narratives spread, gain traction, and affect them. · peakmetrics.com, 11 Oct 2026
- Response tools
- The platform offers AI-generated response guidance, narrative takedowns, branded fact centers, GEO optimization, and executive-ready rapid response briefings. · peakmetrics.com, 11 Oct 2026
- Risk scoring
- It scores threats based on risk and velocity for a brand and supports customizable scoring based on the brand’s risk profile. · peakmetrics.com, 11 Oct 2026
- Security and compliance
- Its Trust Center lists SOC 2 Type 2, SOC 2 Type 1, ISO/IEC 42001:2023, ISO/IEC 27001:2022, GDPR, and CCPA, and says security documentation is available by request. · trust.peakmetrics.com, 11 Oct 2026
- Security details
- The Trust Center says it has a dedicated incident-response team, a dedicated risk-management team, a business-continuity plan, and a change-management process. · trust.peakmetrics.com, 11 Oct 2026
Where PeakMetrics stands on Freedom251
- Media Monitoring Software#18 of 51
- Social Media Listening Software#67 of 86