Medallia vs SQM CX Quality
| Medallia | SQM CX Quality | |
|---|---|---|
| Free trial | Yes | |
| Platforms | Android, api, iOS, Web | api, self-hosted, Web |
| Sentiment analysis | Yes | |
| NPS surveys | Yes | |
| Feature requests | Yes | |
| Feedback portal | Yes | |
| In-app feedback | Yes | |
| Free plan | No | |
| Coaching workflows | Yes | |
| AI-assisted scoring | Yes | |
| Compliance reviews | Yes | |
| QA channels | omnichannel |
Listed together in Best Call Center Quality Management Software