Medallia vs QualityDesk
| Medallia | QualityDesk | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | No | Yes |
| Paid from | — | €339/mo |
| Open source | No | No |
| Platforms | — | Android, iOS, Web |
| Free plan | — | Yes |
| Coaching workflows | — | Yes |
| AI-assisted scoring | — | Yes |
| Compliance reviews | — | Yes |
| Included agents | — | 19 agents |
Both are listed in Best Call Center Quality Management Software. On Freedom251, QualityDesk scores higher on our published basis.