Side by side
Maxdesk vs Zavu Inbox
Both stand on shared inbox software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan Web
Maxdesk covers email ticketing in its free tier, with paid plans adding reporting, storage, retention, branding, and AI features. Its listed mail setup is standalone and supports one shared mailbox.
Visit Maxdesk Free plan APIWeb
Zavu Inbox brings multiple communication channels, routing, and AI agent capabilities into a messaging API. Review the free-tier limits and prepaid sending condition, and note that voice pricing starts at $0.07 per minute.
Visit Zavu InboxThe facts
| Maxdesk | Zavu Inbox | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Not published | Not published |
| Runs on | Web | API, Web |
| Lowest paid plan | Pro plan: $20 per workspace a month | Pro: $20 a month |
| Plans published | 7 | 5 |
| Maker | Not published | Not published |
| Website | maxdesk.ai | zavu.dev |
| On shared inbox software | #7 of 30 | #11 of 30 |
Maxdesk: what it does well
- Email-to-ticket is included in the Free plan
- Unlimited agents on Free
- Includes assignment automation and internal comments
- Pro adds twelve-month rolling data retention
- Elite includes up to 5,000 AI responses per month
What to know first
- Free tickets are subject to fair usage
- Free automations have limited active rules
- Supports one shared mailbox
- Pro costs $20 a month
Zavu Inbox: what it does well
- Supports eight listed communication channels
- Automatically selects a channel based on configuration
- AI agents can use customer-owned tools
- SDKs are listed for five programming languages
- Free plan includes $2 usage credit per month
What to know first
- Free plan is limited to two connections
- Free plan allows 2,000 shared monthly messages
- Sending stops when prepaid balance reaches zero
- Premium voice models and voices cost extra
Alternatives to Maxdesk Alternatives to Zavu Inbox The whole list