Side by side
Marble Case Manager vs Primero
Both stand on case management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Choose Marble Case Manager if you need a fraud and AML case workflow and want a choice between self-hosted, SaaS, and on-premise plans. Free provides an open-source, self-hosted decision engine; Enterprise adds AI automations. Teams that need direct support should look at Start or Enterprise, while those requiring on-premise deployment have that option in Enterprise.
Visit Marble Case Manager
Primero combines case intake and reporting tools with three deployment choices. The plans make the trade-offs in hosting and operational support explicit, from self-management to hosted or hybrid service.
Visit PrimeroThe facts
| Marble Case Manager | Primero | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Not published | Not published |
| Runs on | API, Self-hosted, Web | Android, API, iPhone, Self-hosted, Web |
| Lowest paid plan | Free or on request | Tier 3: Full Service SaaS: $8,250 a year |
| Plans published | 3 | 5 |
| Maker | Marble Case Manager | Primero |
| Website | checkmarble.com | primero.org |
| On case management software | #6 of 177 | #2 of 177 |
Marble Case Manager: what it does well
- Workflow automation is listed as a capability.
- Includes an audit trail and reporting dashboards.
- Free plan is open source and self-hosted.
- Free includes a real-time decision engine.
- Enterprise includes AI automations and on-premise deployment.
What to know first
- Free plan support is community support.
- Start is SaaS only.
- Free does not list the fraud and AML functions included in paid tiers.
Primero: what it does well
- Case intake forms and custom fields
- Audit trails and reporting dashboards
- Free self-managed open-source plan
- Full Service SaaS has no user or data-volume limits
- Hybrid plan includes a locally hosted production instance
What to know first
- DIY plan is self-managed
- DIY includes documentation and community support
- Full Service SaaS costs $8,250 per year
- Hybrid deployment costs $25,000 per year
Alternatives to Marble Case Manager Alternatives to Primero The whole list