ManageEngine SupportCenter Plus vs TeamSupport

ManageEngine SupportCenter Plus

7.3 #9 in Help desk software

About ManageEngine SupportCenter Plus

TeamSupport

5.5 #59 in Help desk software

About TeamSupport
ManageEngine SupportCenter PlusTeamSupport
Free planYesNo
Free trialNoNo
Paid from$100/mo$45/mo
Open sourceNoNo
Platformsapiapi
Free planYesNo
Paid from$100/user/mo$45/user/mo
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
Customer portalYesYes
API accessYesYes
Included agent seats55
Shared inbox—Yes

Both are listed in Best Help Desk Software. On Freedom251, ManageEngine SupportCenter Plus scores higher on our published basis.