MaestroQA vs Verint Speech Analytics

MaestroQA

6.3 #2 in Contact Center Analytics Software

About MaestroQA

Verint Speech Analytics

5.3 #11 in Call Center Speech Analytics Software

About Verint Speech Analytics
MaestroQAVerint Speech Analytics
Free planYesNo
Free trialNoNo
Paid from$185/mo—
Open sourceNoNo
Platformsextension, Webself-hosted, Web
Channel coverage—voice-only
Sentiment analysis—Yes
Journey analysis—Yes
Conversation search—Yes

Both are listed in Best Customer Interaction Analytics Software. On Freedom251, MaestroQA scores higher on our published basis.