Side by side
Luminoso vs Thematic
Both stand on text analysis software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid Web
Visit Luminoso Paid APIWeb
Thematic brings varied feedback into one analysis and workflow system for enterprise CX use. Its capabilities are broad, but the stated annual entry price and data-volume fit make it unsuitable for smaller needs.
Visit ThematicThe facts
| Luminoso | Thematic | |
|---|---|---|
| Free plan | Not published | No |
| Open source | Not published | Not published |
| Runs on | Web | API, Web |
| Lowest paid plan | Not published | Foundation: $25,000 a year |
| Plans published | None | 2 |
| Maker | Not published | Not published |
| Website | luminoso.com | getthematic.com |
| On text analysis software | #26 of 27 | #22 of 27 |
Luminoso: what it does well
Thematic: what it does well
- Combines many customer-feedback sources
- Theme Editor supports analysis validation
- Predicts NPS, churn, and effort scores
- API and listed integrations available
- SOC 2 Type II and GDPR compliance stated
What to know first
- No free plan
- Foundation costs $25,000 a year
- Works best with at least 2,000 verbatim rows
Alternatives to Luminoso Alternatives to Thematic The whole list