LiveAgent vs TeamSupport

LiveAgent

6.8 #12 in Help desk software

About LiveAgent

TeamSupport

5.5 #59 in Help desk software

About TeamSupport
LiveAgentTeamSupport
Free planNoNo
Free trialYesNo
Paid from$15/mo$45/mo
Open sourceNoNo
Platformsapiapi
Free planYesNo
Paid from$15/user/mo$45/user/mo
Shared inboxYesYes
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
Customer portalYesYes
API accessYesYes
Included agent seats—5

Both are listed in Best Help Desk Software, Best Customer Self-Service Software. On Freedom251, LiveAgent scores higher on our published basis.