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KPI Mystery Shopping Platform vs PRISM Mystery Shopping Platform
Both stand on mystery shopping software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid Web
KPI combines configurable audits, evidence-rich reports and dashboard analysis for customer-facing businesses. Pricing depends on the assessment scope, and the first shop is complimentary before commitment.
Visit KPI Mystery Shopping Platform Paid AndroidAPIiPhone+1
PRISM brings multiple shop formats, reporting, and action workflows into one measurement platform. Organizations should note that pricing is by request and that PRISM does not provide mystery shopping services itself.
Visit PRISM Mystery Shopping PlatformThe facts
| KPI Mystery Shopping Platform | PRISM Mystery Shopping Platform | |
|---|---|---|
| Free plan | No | Not published |
| Open source | Not published | Not published |
| Runs on | Web | Android, API, iPhone, Web |
| Lowest paid plan | Online or email check: A$17, paid once | Not published |
| Plans published | 3 | None |
| Maker | Not published | Not published |
| Website | kpimysteryshopping.com.au | prismintelligence.com |
| On mystery shopping software | #12 of 21 | #17 of 21 |
KPI Mystery Shopping Platform: what it does well
- Surveys can include bespoke questions and KPIs.
- Reports include weighted scores and location-stamped evidence.
- Configurable dashboards present summaries and feedback measures.
- Quality-reviewed reports typically arrive within 48 to 72 hours.
- First shop is complimentary before commitment.
What to know first
- Pricing is available on request.
- Fees depend on visit volume, scope, location and channels.
- Some service providers may process personal information overseas.
PRISM Mystery Shopping Platform: what it does well
- Supports six types of mystery shopping and inspection formats.
- Integrated iSecretShop app and computer data entry are available.
- Hierarchical controls restrict who collects or views data.
- Scheduled reports can be sent through API, FTP, sFTP, or email.
- No per-user fees for unlimited user accounts.
What to know first
- Pricing is on request.
- PRISM is not itself a mystery shopping provider.
- Shopper payments are not supported.
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