KIX vs Track-It!

KIX

6.6 #1 in IT SLA Management Software

About KIX

Track-It!

5.0 #42 in IT Help Desk Software

About Track-It!
KIXTrack-It!
Free planYesNo
Free trialYesYes
Paid from€33/mo—
Open sourceNoNo
PlatformsAndroid, api, iOS, Linux, self-hosted, WebAndroid, api, iOS, self-hosted, Web, Windows
Free planYesNo
SLA managementYesYes
Knowledge baseYesYes
Employee portalYesYes
Asset managementYesYes
Single sign-onYes—
Approval workflowsYesYes
Mobile appsYesYes

Both are listed in Best IT Help Desk Software. On Freedom251, KIX scores higher on our published basis.