Kayako vs Ticksy

Kayako

6.5 #19 in Help desk software

About Kayako

Ticksy

4.7 #94 in Help desk software

About Ticksy
KayakoTicksy
Free planNoNo
Free trialNoNo
Paid from—$9/mo
Open sourceNoNo
Platformsapiapi
Shared inboxYes—
SLA managementYes—
Help centerYesYes
Ticket automationYesYes
API accessYesYes
Free plan—No
Customer portal—Yes
Included agent seats—1

Both are listed in Best Help Desk Software. On Freedom251, Kayako scores higher on our published basis.