Side by side
JustCall Sales Dialer vs VICIdial
Both stand on telemarketing. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Choose JustCall Sales Dialer if your team needs lead prioritization, multiple dialing modes, and call outcome follow-up in one sales calling tool. Check the platform limits if your team uses Linux desktops or iPads, and note that Business and SalesPro pricing is custom.
Visit JustCall Sales Dialer
Choose VICIdial if you need a contact center suite with blended voice and digital channels, campaign tools, and the option to run the full software on your own hardware for free. VICIhost is an alternative for hosted use, but it has monthly and provisioning charges, with call minutes and DIDs billed separately.
Visit VICIdialThe facts
| JustCall Sales Dialer | VICIdial | |
|---|---|---|
| Free plan | A free trial | Yes |
| Open source | No | Yes |
| Runs on | Android, API, Extension, iPhone, Mac, Web, Windows | Android, API, iPhone, Linux, Self-hosted, Web |
| Lowest paid plan | Team: $29 per user a month | VICIhost hosting: $400 per server a month |
| Plans published | 5 | 4 |
| Maker | JustCall Sales Dialer | VICIdial |
| Website | justcall.io | vicidial.com |
| On telemarketing | #4 of 23 | #1 of 23 |
JustCall Sales Dialer: what it does well
- Offers Auto, Predictive, and Dynamic dialing modes.
- Prioritizes leads and scheduled callbacks in the queue.
- Automates reattempts, callbacks, and outcome-based follow-ups.
- Includes live call monitoring and shared coaching scorecards.
- Lists Salesforce, HubSpot, and Pipedrive for contact imports during trial.
What to know first
- There is no free plan.
- The 14-day trial provides access to SalesPro features.
- Desktop app is not supported on Linux.
- Web app is not compatible with iPads.
VICIdial: what it does well
- Handles inbound, outbound, and blended calls, plus inbound email and website chat.
- Offers automatic, predictive, and adaptive campaign dialing.
- Routes calls by agent skills and prioritizes queues.
- Includes call recording, agent scripts, and scheduled callbacks.
- The full VICIbox software is free for production use on own hardware.
What to know first
- Running the free software requires the user's own hardware.
- VICIhost costs $400 a month after the first month.
- VICIhost has an initial server provisioning fee; call minutes and DIDs cost extra.
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